Senior Manager, Digital Workspace Services
Autodesk
full-time
Posted on:
Location Type: Remote
Location: Missouri • United States
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Salary
💰 $133,000 - $238,370 per year
Job Level
About the role
- Lead and develop a team of site and service professionals
- Set annual goals and objectives
- Own and redesign the end-to-end North America onboarding and off-boarding lifecycle
- Own financial accountability for the function
- Elevate the on-site IT experience
- Strengthen CMDB integrity and asset lifecycle governance
- Drive service metrics, dashboards, and operational reporting
- Lead strategic stakeholder management
- Develop vendor strategy and standards
- Partner with global peers to align operating models
Requirements
- 10+ years of progressive experience in Enterprise IT / Digital Workplace Services
- 10+ years of people leadership experience
- Experience leading distributed, multi-site operations (10+ remote sites)
- Direct financial accountability for a $10M+ annual operating budget
- Proven experience managing strategic vendors and outsourcing partners
- Demonstrated ability to present to and influence VP/CIO-level stakeholders
- Strong working knowledge of ITIL-based service delivery models
Benefits
- Health and financial benefits
- Time away
- Everyday wellness programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
ITIL-based service delivery modelsfinancial accountabilityvendor managementoperational reportingservice metricsdashboard developmentasset lifecycle governanceonboarding lifecycle managementoff-boarding lifecycle management
Soft Skills
people leadershipstakeholder managementstrategic thinkinginfluencing skillsgoal settingteam development