The Technical Onboarding Architect serves as a deployment coordinator, demonstrating both technical expertise and program governance capabilities.
A Technical Onboarding Architect helps design, build, and maintain strategic fast track onboarding services and will provide technical deployment guidance and best practices to help customers adopt Autodesk Solutions.
By supporting the discovery and delivery of assisted onboarding sessions and establishing working relationships with customers, partners, and internal support teams, the successful candidate will use Autodesk Technology to help customers overcome barriers and accelerate their business outcomes.
Demonstrate subject matter expertise in the Autodesk Infrastructure and AECO solutions.
Act as a technical trusted advisor to customers, demonstrating thought leadership and product expertise to help customers adopt and achieve business outcomes using Autodesk technology.
Deliver technical guidance based on industry and Autodesk best practices.
Support customer discovery and delivery of assisted onboarding sessions.
Help customers reduce deployment complexity and onboarding time.
Help customers increase Autodesk Solutions usage and consumption.
Design, build, maintain a strategic fast track onboarding service catalog and coaching catalog to increase customer success and new product adoption.
Curate and create assets to support fast track onboarding services for Architectural, Civil Engineering, and Construction workflows across Autodesk AECO solutions.
Develop and maintain high-quality digital enablement content, adhering to the Autodesk standards of quality and consistency, that addresses specific customer challenges.
Collaborate across multiple internal teams to drive deployment efforts with customers.

Requirements

5 – 6 years Civil Engineering, Architecture & Construction or related field experience
Advanced knowledge of Architectural, Construction, and Engineering industry needs and workflows
Bachelor's degree or equivalent experience in Civil Engineering, Architecture, or Construction engineering
Strong understanding of infrastructure and civil design workflows
Expert knowledge of Autodesk Civil 3D, and strong working knowledge of Autodesk InfraWorks and Autodesk Navisworks in production environments
Additional knowledge of Autodesk Revit, Dynamo, and/or Autodesk Construction Cloud (Docs, BIM Collaborate, Build) is a plus
Able to manage multiple projects at a time, setting the right priorities
Strong communicator in English and able to build relationships at all organizational levels
Excellent verbal and written communication skills; ability to convey complex technical details coherently to a live or virtual audience
Strong content creator for both internal and customer-facing audiences
Proven ability to be flexible and learn quickly in a fast-paced, evolving environment
Demonstrated ability to build and maintain strong relationships with commercial customers.
Team player who enjoys collaborating within a shared-responsibility, cross-functional team.

Benefits

Health and financial benefits
Time away and everyday wellness programs

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

Autodesk Civil 3DAutodesk InfraWorksAutodesk NavisworksAutodesk RevitDynamoAutodesk Construction Clouddeployment coordinationtechnical deployment guidanceonboarding servicesdigital enablement content

Soft skills

strong communicatorrelationship buildingverbal communicationwritten communicationcontent creationflexibilityquick learnercollaborationproject managementthought leadership

Certifications

Bachelor's degree in Civil EngineeringBachelor's degree in ArchitectureBachelor's degree in Construction engineering