Auto-Owners Insurance

Claims Specialist

• handle insurance claims in the field under general supervision through the life-cycle of a claim including but not limited to investigation, evaluation, and claim resolution
• provide service to agents, insureds, and others to ensure claims resolve accurately and timely
• investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability
• handle multi-line property and casualty claims in an assigned territory with an emphasis on property claims
• become familiar with insurance coverage by studying insurance policies, endorsements and forms
• work toward the resolution of claims, and attend arbitrations, mediations, depositions, or trials as necessary
• ensure that claims payments are issued in a timely and accurate manner
• handle investigations by phone, mail and on-site investigations

Field Claims Representative

• Handle insurance claims in the field under general supervision through the life-cycle of a claim including but not limited to: investigation, evaluation, and claim resolution
• Provide service to agents, insureds, and others to ensure claims resolve accurately and timely
• Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability
• Handle multi-line property and casualty claims in an assigned territory with an emphasis on property claims
• Become familiar with insurance coverage by studying insurance policies, endorsements and forms
• Work toward the resolution of claims, and attend arbitrations, mediations, depositions, or trials as necessary
• Ensure that claims payments are issued in a timely and accurate manner
• Handle investigations by phone, mail and on-site investigations

• Handle insurance claims in the field under general supervision through the life-cycle of a claim
• Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability
• Handle multi-line property and casualty claims in an assigned territory with an emphasis on property claims
• Become familiar with insurance coverage by studying insurance policies, endorsements and forms
• Work toward the resolution of claims, and attend arbitrations, mediations, depositions, or trials as necessary
• Ensure that claims payments are issued in a timely and accurate manner
• Handle investigations by phone, mail and on-site investigations

• Handles insurance claims in the field under general supervision through the life-cycle of a claim including but not limited to: investigation, evaluation, and claim resolution
• Provides service to agents, insureds, and others to ensure claims resolve accurately and timely
• Investigates and assembles facts, determines policy coverage, evaluates the amount of loss, and analyzes legal liability
• Handles multi-line property and casualty claims in an assigned territory with an emphasis on property claims
• Becomes familiar with insurance coverage by studying insurance policies, endorsements, and forms
• Works toward the resolution of claims, and attends arbitrations, mediations, depositions, or trials as necessary
• Ensures that claims payments are issued in a timely and accurate manner
• Handles investigations by phone, mail, and on-site investigations

• Investigate and assemble facts
• Determine policy coverage
• Evaluate the amount of loss
• Analyze legal liability and pay or deny losses
• Become familiar with insurance coverage by studying insurance policies, endorsements and forms
• Work towards the resolution of claims
• Attend arbitrations, mediations, depositions, or trials as necessary
• Ensure claims payments are issued in a timely and accurate manner
• Service the needs of agents, policyholders and others
• Handle investigations by phone, mail and on-site investigations

Claims Representative Intern

• Handle insurance claims in the field under general supervision through the life-cycle of a claim including investigation, evaluation, and claim resolution
• Provide service to agents, insureds, and others to ensure claims resolve accurately and timely
• Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability
• Handle multi-line property and casualty claims in an assigned territory with an emphasis on property claims
• Become familiar with insurance coverage by studying insurance policies, endorsements and forms
• Work toward the resolution of claims, attend arbitrations, mediations, depositions, or trials as necessary
• Ensure that claims payments are issued in a timely and accurate manner
• Handle investigations by phone, mail and on-site investigations