Authentic8

Database Administrator

• Own the availability, incident response, and operational health of the company’s PostgreSQL platform databases (Eng, QA, and Production)
• Ensure high availability and disaster recovery processes are tested and functioning.
• Implement PostgreSQL changes with minimal service interruption.
• Perform live schema updates and patches in coordination with Engineering and DevOps.
• Plan for database growth, execute tuning analysis, and conduct performance optimization.
• Review and assist with SQL query optimization, identify and resolve deadlocks.
• Coordinate schema deployments with DevOps.
• Support ad hoc query needs from Customer Success, Sales, and Marketing teams.
• Ensure all PostgreSQL security best practices are applied and monitored.
• Help restructure or re-architect current and future databases to support performance and scalability.
• Lead data integration projects that centralize company data from multiple systems into one or more centralized data pools (e.g., BigQuery).
• Architect and implement data pipelines (ETL/ELT) from systems such as Salesforce (CRM), Zuora (billing and revenue management), PostgreSQL (service data), Pendo.io (product analytics), Freshdesk (customer support/ticketing), Jira (work management and issue tracking).
• Partner closely with Business Operations analysts to: Align on data models and schema designs that support reporting and analytics as well as build performant queries and transformations for ongoing business intelligence.
• Ensure centralized data repositories are clean, consistent, and optimized for analysis.
• Implement monitoring and alerting for data pipeline health and performance.

Database Administrator, DBA

Backend Engineer

• Build and maintain our customer facing RESTful API which enables customers to sync user, pull logs and manage their secure storage.
• Build integration endpoints for other product needs, such as our web client.
• Create federated authentication workflows, including our current SAML endpoints.

API Engineer

Product Manager

• Oversee the full lifecycle of the Silo platform
• Guide investment and organizational focus from product concept, development, market positioning and placement, through post-sales engagement
• Connect across engineering, operations, finance, marketing, and sales

Database Administrator, DBA

API Engineer

Senior Product Manager