Australian Department of Home Affairs

Business Operations

• Administering the agency business continuity management framework documentation and supporting data.
• Supporting executive leadership before, during and after enterprise events to ensure effective recovery, including the Major Incident Response Committee.
• Assisting business continuity planning, including business impact analysis, business continuity plan designs and plan validation through exercises.
• Drafting reporting and analysis for agency committees and senior leadership to ensure the agency operates in accordance with the framework.
• Supporting effective business continuity management within the agency by promoting business continuity management practices.
• Administering the Shared Services Memorandum of Understanding and subsidiary agreements, including supporting the establishment, execution and monitoring of the agreements.
• Supporting the financial management of shared services including reviewing and processing invoices, monitoring expenditure in line with budget and services agreements and supporting procurement processes as appropriate under the direction of the Assistant Director.
• Assisting and coordinating moderately complex to complex issues management including identifying strategic or systemic issues for escalation.
• Supporting shared services governance frameworks, including secretariat services to the Governance Committee and operational meetings.
• Drafting reporting and analysis for agency committees and senior leadership to ensure high standards of service delivery are maintained and the arrangements are fit for purpose.
• Liaising with Home Affairs on shared services arrangements, including information exchange and effective inter-agency coordination, and engaging stakeholders on moderately complex to complex policy, project and operational issues by providing accurate advice and explaining relevant policies and procedures.
• Provide customer services to the agency, including management of group mailboxes, ensuring correspondence is triaged and actioned, while providing professional or policy advice.
• Oversee record maintenance, adhering to information management policies.
• Assist in the development, implementation and review of policies, procedure documents and training activities.

Business Operations Advisor

Director

• Coordinate and administer the agency’s property portfolio, including:
• Maintaining property management documentation, including the agency’s Strategic Property Plan
• Managing leases across the agency's metropolitan and regional property portfolio
• Oversee financial management, tracking and reporting of lease related expenditure.
• Effectively managing the agency’s Whole of Australian Government Property Services Provider (PSP)
• Managing the agency’s properties and facilities, including:
• Coordinating preventative and reactive facility management services through the PSP
• Overseeing property operations and delivering related projects, including fit-out and relocations
• Maintaining the office emergency management functions, including wardens, training and evacuation exercises
• Coordinating agency reporting, including the annual Australian Government Property Register and Emissions Reporting processes.
• Manage corporate services arrangements, including:
• Mail and courier services (via the shared services arrangement)
• WoAG stationery and office supplies arrangements
• Uniform arrangements.
• Undertake procurement and contract management activities in accordance with the Commonwealth Procurement Rules
• Develop, implement and review corporate policies and training activities related to the above responsibilities.

Assistant Director, Property

Financial Planning and Analysis

• Daily management of treasury functions for the NEMA which includes departmental and administered drawdowns and cash management
• Supporting end of month financial accounting, accruals, reconciliations and asset accounting
• Coordinating with Home Affairs under shared services arrangement, accounts payable, travel and credit cards.
• Managing issues raised by internal stakeholders and monitoring the timely processing of accounts payable
• Supporting the collation of financial information for submission to other government entities
• Providing any other support required in the financial operations and financial accounting area.

Business Operations Advisor

Assistant Director, Property

Finance Officer