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Senior AusAlert Training and Administration Officer
Australian Department of Home AffairsSenior AusAlert Training and Administration Officer managing training delivery and certification for emergency alerts. Collaborating with stakeholders to enhance training programs and learner experiences.
About the role
Key responsibilities & impact- Supports the Assistant Director, AusAlert Training and Policy Manager by administering the AusAlert Learning Management System
- Supports the AusAlert National Training Program
- Assists with the annual certification and re-certification of an estimated 1,300 users nationally
- Coordinates and facilitates training delivery through external service providers
- Evaluates the learner experience and the effectiveness of training
- Drafts minor updates to training materials to improve delivery
- Works with the training provider to develop updated modules as new AusAlert functionality is introduced
- May be required to work outside of standard business hours, particularly during the high-risk weather season.
Requirements
What you’ll need- A background in eLearning training development is highly desirable
- Demonstrated experience in coordinating and delivering training programs, and project management
- Strong organisational skills and ability to manage multiple priorities in a fast-paced, high-profile environment
- Excellent written and verbal communication skills, with confidence engaging with stakeholders across government, industry, and the community
- Relevant tertiary qualifications (such as a Certificate IV in Training and Assessment or equivalent) are desirable
- Proficiency in the Microsoft Office Suite, SharePoint and familiarity with digital learning platforms, flexible learning technologies, or similar systems
- Demonstrated initiative, sound judgement, integrity, and personal drive.
Benefits
Comp & perks- Flexible working arrangements can be negotiated in accordance with our Enterprise Agreement and the operational requirements of the role.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Training Program DeliveryCertification ManagementTraining Material DevelopmentLearner Experience EvaluationProject Management
Soft Skills
Organisational SkillsWritten CommunicationVerbal CommunicationInitiativeJudgement
Certifications
Certificate IV in Training and Assessment