
Account Executive – ITC
Aureon
full-time
Posted on:
Location Type: Remote
Location: Iowa • United States
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About the role
- Client Relationship Management: Build and maintain strong, long-lasting relationships with both new and existing clients.
- Serve as the primary point of contact for client inquiries, concerns, and support needs.
- Proactively understand client needs, objectives, and challenges to provide tailored solutions.
- Ensure high client satisfaction and retention through ongoing communication and support.
- Sales and Business Development: Identify and pursue new business opportunities through prospecting, networking, cold calling, and email outreach.
- Execute strategic sales plans to achieve and exceed monthly, quarterly, and annual revenue targets.
- Conduct thorough needs assessments and present compelling product/service demonstrations and proposals to prospective clients.
- Negotiate contracts, terms, and pricing to close deals effectively and ethically.
- Identify opportunities for upselling and cross-selling within existing accounts.
- Collaboration and Reporting: Collaborate effectively with internal teams (e.g., marketing, product, client experience, implementation, etc.) to ensure seamless client onboarding and satisfaction.
- Maintain accurate and up-to-date records of all client interactions, sales activities, and forecasts in the CRM system (e.g., Salesforce, HubSpot).
- Prepare and deliver regular reports on sales performance, market trends, and client feedback to management.
- Stay informed about industry trends, market developments, and competitor activities to inform sales strategies.
Requirements
- Bachelor's degree in Business, Marketing, or a related field (or equivalent practical experience).
- Proven experience (2+ years) in sales, account management, or business development, preferably in telecommunications and managed services industries.
- Demonstrated ability to meet and exceed sales quotas consistently.
- Excellent interpersonal skills to establish and maintain effective relationships with customers, employees, superiors, and business contacts in a professional, timely and courteous manner.
- Strategic thinking and the ability to accurately estimate the stage and close dates for business/sales opportunities.
- Effective written and oral communication skills.
- Ability to perform a variety of tasks, often changing assignments on short notice.
- Ability to make sound decisions using the information at hand.
- Strong trouble resolution and problem-solving skills.
- Confident when presenting technical information to clients and key stakeholders.
- Deadline-driven with the ability to multi-task and manage change within a fast-paced environment.
- Knowledgeable of sales level complex services and promotions.
- Expert in network building, negotiation, and issue resolution skills.
- Analytical thinker with the ability to manage and foster change.
- Coachable with an entrepreneurial spirit and an aptitude to learn the product suite.
- History of working well under pressure within a dynamic, fast-paced environment.
- Experience selling various verticals.
- Able to work independently and remotely to identify and cultivate market opportunities.
Benefits
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Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
salesaccount managementbusiness developmentnegotiationneeds assessmentCRM systemssales quotasupsellingcross-sellingproduct demonstrations
Soft Skills
interpersonal skillsstrategic thinkingwritten communicationoral communicationproblem-solvingdecision-makingtime managementadaptabilityanalytical thinkingcoachable
Certifications
Bachelor's degree in BusinessBachelor's degree in Marketing