Aura

Director, Business Operations

Aura

full-time

Posted on:

Origin:  • 🇺🇸 United States • Massachusetts

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Salary

💰 $175,000 - $250,000 per year

Job Level

Lead

Tech Stack

SQLTableau

About the role

  • Help build and scale the operating model that powers Aura’s growth
  • Partner closely with various teams to drive alignment, deliver insights, and enable efficient, data-driven execution
  • Develop and manage dashboards, KPIs, and reporting that track acquisition, conversion, retention, and revenue performance
  • Analyze key drivers of growth and translate insights into action
  • Translate company-level objectives into operational plans and track progress
  • Monitor performance across Direct-to-Consumer and Partner channels, highlighting risks and opportunities
  • Support annual and quarterly GTM planning cycles and resource allocation discussions
  • Identify bottlenecks and implement process and workflow improvements
  • Lead execution of cross-functional initiatives, launches, pilots, and special projects
  • Ensure alignment, clear ownership, and timely delivery across stakeholders
  • Manage and mentor a small team of analysts and operations managers
  • Foster a culture of collaboration, accountability, and continuous improvement

Requirements

  • 8–10 years of experience in strategy consulting, business operations, or sales operations in a high-growth consumer or SaaS environment
  • Expert in Tableau
  • Proficiency with SQL
  • Strong analytical skills - ability to analyze data, derive key insights and diagnose business issues
  • Ability to think strategically, but also have exceptional attention to detail to drive program management and execution of strategy
  • Excellent communication and stakeholder management skills, with the ability to influence at multiple levels
  • Master of Business Administration (MBA) (preferred)
  • Experience with Direct-to-Consumer and Partner channels (preferred)