Aura

Sales

• Master and evangelize Aura’s story and mission to 'create a safer internet' for individuals and families
• Become an expert on Aura’s product suite and how it protects customers’ digital lives
• Make daily outbound calls to existing customers to discuss enhanced protection options, upgrades, and additional features
• Consult and advise customers on the best ways to strengthen their online safety through personalized solutions
• Achieve or exceed monthly upsell and revenue targets
• Collaborate with team members to continuously improve sales approaches and customer experience
• Stay informed on industry trends and cybersecurity news to act as a trusted advisor to customers

Sales Specialist

Marketing Operations

• Own the setup, QA, monitoring, and reporting of D2C lifecycle campaigns, as well as ongoing segmentation updates within Braze
• Provide regular updates on test performance to stakeholders and highlight any potential execution issues early on
• Own the lifecycle marketing promo calendar, ensuring that campaigns and audiences are not conflicting, and deadlines are met
• Review requests from cross-functional partners for lifecycle support (campaigns, email capture integrations, etc.) and own the feedback and execution loop between teams
• Be our data champion, submitting requests for new data points in Braze and monitoring any data degradation
• Partner with PMM on promotional cycles, owning the delivery schedule for CLM
• Partner with the VP and Sr. Manager on the Lifecycle team on the execution of the ongoing prospect testing roadmap, as well as ongoing member welcome series outreach. Analyze test results and provide insights to help drive future test cycles

Sales Specialist

Associate Manager, Lifecycle Marketing Operations