AURA AURA

Supply Account Executive

AURA AURA

full-time

Posted on:

Location Type: Hybrid

Location: LondonUnited Kingdom

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About the role

  • Identify and engage new security service providers across the UK.
  • Lead outreach efforts via email, LinkedIn, phone calls, and in-person visits.
  • Onboard new suppliers, ensuring seamless integration into the AURA network.
  • Train and equip suppliers with AURA’s hardware, software, and operational processes.
  • Develop and maintain long-term relationships with key supplier stakeholders.
  • Act as the primary point of contact for all supplier-related issues, ensuring high levels of satisfaction and performance.
  • Proactively resolve technical, operational, and service challenges.
  • Monitor, analyse, and report on supplier performance using data-driven insights.
  • Identify inefficiencies and implement strategies to improve service quality and response times.
  • Collaborate with internal teams to refine processes and enhance supplier engagement.
  • Work closely with Operations, Product, and Technical teams to ensure suppliers meet AURA’s service requirements.
  • Communicate system updates, new features, and best practices to suppliers.
  • Ensure seamless coordination between suppliers and monitoring centres for optimal emergency response.

Requirements

  • 1+ years of experience in account management, supplier relations, or business development, preferably within security, logistics, or technology-driven services.
  • Exceptional communication and relationship management skills, with the ability to engage and influence key stakeholders.
  • Strong problem-solving skills and the ability to work autonomously in a fast-paced environment.
  • Data-driven approach to performance analysis and strategic decision-making.
  • Highly organised with the ability to manage multiple relationships and projects simultaneously.
  • Proficiency in G-Suite and general computer literacy.
  • Experience in the security industry is advantageous.
  • A valid driver’s licence and access to a vehicle is beneficial, as travel across the UK is required.
Benefits
  • Be part of a fast-growing, technology-driven company revolutionising the security and emergency response industry
  • Work in a dynamic, collaborative, and high-impact environment
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysisperformance monitoringsupplier onboardingservice quality improvementproblem-solvingrelationship managementproject management
Soft Skills
communicationinfluencingorganisationautonomystakeholder engagement
Certifications
valid driver's licence