
Supply Account Executive
AURA AURA
full-time
Posted on:
Location Type: Hybrid
Location: London • United Kingdom
Visit company websiteExplore more
Job Level
About the role
- Identify and engage new security service providers across the UK.
- Lead outreach efforts via email, LinkedIn, phone calls, and in-person visits.
- Onboard new suppliers, ensuring seamless integration into the AURA network.
- Train and equip suppliers with AURA’s hardware, software, and operational processes.
- Develop and maintain long-term relationships with key supplier stakeholders.
- Act as the primary point of contact for all supplier-related issues, ensuring high levels of satisfaction and performance.
- Proactively resolve technical, operational, and service challenges.
- Monitor, analyse, and report on supplier performance using data-driven insights.
- Identify inefficiencies and implement strategies to improve service quality and response times.
- Collaborate with internal teams to refine processes and enhance supplier engagement.
- Work closely with Operations, Product, and Technical teams to ensure suppliers meet AURA’s service requirements.
- Communicate system updates, new features, and best practices to suppliers.
- Ensure seamless coordination between suppliers and monitoring centres for optimal emergency response.
Requirements
- 1+ years of experience in account management, supplier relations, or business development, preferably within security, logistics, or technology-driven services.
- Exceptional communication and relationship management skills, with the ability to engage and influence key stakeholders.
- Strong problem-solving skills and the ability to work autonomously in a fast-paced environment.
- Data-driven approach to performance analysis and strategic decision-making.
- Highly organised with the ability to manage multiple relationships and projects simultaneously.
- Proficiency in G-Suite and general computer literacy.
- Experience in the security industry is advantageous.
- A valid driver’s licence and access to a vehicle is beneficial, as travel across the UK is required.
Benefits
- Be part of a fast-growing, technology-driven company revolutionising the security and emergency response industry
- Work in a dynamic, collaborative, and high-impact environment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysisperformance monitoringsupplier onboardingservice quality improvementproblem-solvingrelationship managementproject management
Soft Skills
communicationinfluencingorganisationautonomystakeholder engagement
Certifications
valid driver's licence