Aunt Martha's Health & Wellness

Administrative Assistant

• Provide day-to-day administrative support to senior leadership and CARES program operations
• Complete routine data collection, review, correction, and reporting
• Coordinate reports related to crisis line performance improvement and service delivery
• Support billing, invoicing, and expense tracking
• Coordinate and schedule meetings, conferences, trainings, and related activities
• Assist with call review quality assurance completion and reporting
• Troubleshoot non-emergent program issues and route concerns to appropriate CARES staff
• Receive, respond to, and route email correspondence and inquiries appropriately
• Maintain shared drive files, documents, and program materials
• Coordinate procedures for new hire orientations and annual CARES employee trainings
• Assist with special projects related to behavioral health crisis line operations
• Support employee engagement processes in collaboration with Human Resources
• Assist with recruitment-related procedures, including candidate identification, documentation collection, reference check coordination, and onboarding support
• Help educate newly hired employees on HR policies, internal procedures, and program expectations
• Participate in the development of organizational guidelines and procedures
• Stay current with HR trends, best practices and program-related administrative needs
• Perform additional duties as assigned

Executive Assistant

• Provide high-level administrative support, including expense reports, check requests, vendor contracts, research, and report preparation
• Manage executive calendars and coordinate meetings with internal and external stakeholders
• Monitor and direct incoming communications (calls, emails, texts) appropriately and efficiently
• Maintain responsiveness outside of normal business hours as needed
• Draft, review, and manage confidential correspondence and documentation
• Research, compile, analyze, and summarize data for reports and executive communications
• Prepare presentations, reports, meeting materials, and audit documentation
• Manage multiple projects simultaneously and follow through on deliverables
• Coordinate travel arrangements, including transportation, accommodations, and itineraries
• Process invoices, vouchers, timesheets, and expense reports
• Coordinate on-site and off-site meetings, including agendas, materials, and minutes
• Lead and support special projects, ensuring timelines and priorities are met
• Maintain confidentiality of executive, patient, and organizational information
• Serve as liaison to the Board of Directors, including: Preparing and distributing board and committee materials; Recording meeting minutes; Ensuring compliance with board-related requirements; Managing board documentation and signatures
• Complete all required Core Curriculum trainings
• Perform all other duties as assigned