Administrative Assistant

Aunt Martha's Health & Wellness

Administrative Assistant providing support for Chrysalis Consulting Group’s CARES program. Responsible for administrative tasks, reporting, and communication.

Posted 6/2/2026full-timeOlympia Fields • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $19 per hourWebsite

About the role

Key responsibilities & impact

Provide day-to-day administrative support to senior leadership and CARES program operations
Complete routine data collection, review, correction, and reporting
Coordinate reports related to crisis line performance improvement and service delivery
Support billing, invoicing, and expense tracking
Coordinate and schedule meetings, conferences, trainings, and related activities
Assist with call review quality assurance completion and reporting
Troubleshoot non-emergent program issues and route concerns to appropriate CARES staff
Receive, respond to, and route email correspondence and inquiries appropriately
Maintain shared drive files, documents, and program materials
Coordinate procedures for new hire orientations and annual CARES employee trainings
Assist with special projects related to behavioral health crisis line operations
Support employee engagement processes in collaboration with Human Resources
Assist with recruitment-related procedures, including candidate identification, documentation collection, reference check coordination, and onboarding support
Help educate newly hired employees on HR policies, internal procedures, and program expectations
Participate in the development of organizational guidelines and procedures
Stay current with HR trends, best practices and program-related administrative needs
Perform additional duties as assigned

Requirements

What you’ll need

High school diploma or GED required
Bachelor’s degree preferred
Previous administrative, HR assistant, project coordination, or related experience preferred
Experience supporting human resources procedures, onboarding, documentation, reporting, or administrative process management preferred
Experience or knowledge related to behavioral health, crisis line services, child welfare, or human services is a plus
Ability to work the scheduled hours of Monday through Friday, 5:00 AM – 1:30 PM
Ability to work remotely while remaining responsive, organized, and accountable
Ability to come into the office as needed
Strong written and verbal communication skills
Excellent organization, follow-through, and attention to detail
Collaborative mindset and ability to work effectively with leadership, staff, HR, and internal teams
Strong problem-solving skills and ability to route issues appropriately
Complete knowledge of Microsoft Office programs
Advanced knowledge of spreadsheet and word processing software required
Ability to type 40 words per minute
Ability to read, analyze, and interpret management reports and documents
Ability to communicate professionally in meetings and group settings

Benefits

Comp & perks

Health, Dental, and Vision Insurance
Disability and Life Insurance
Paid Vacation, Sick Days, and Holidays
Retirement Plan
Employee Assistance Program
Employee discounts on services such as cell phones, restaurants, and more

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data collectionreportingbillinginvoicingexpense trackingquality assuranceonboardingdocumentation managementproblem-solvingtyping

Soft Skills

communicationorganizationattention to detailcollaborationresponsivenessaccountabilityfollow-throughadaptabilityleadershiptime management

Certifications

high school diplomaGEDBachelor’s degree