AuditBoard

Go-to-Market Lead, Professional Services

AuditBoard

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $108,000 - $162,000 per year

Job Level

Senior

Tech Stack

Go

About the role

  • Design and implement comprehensive services and GTM strategies that align with sales objectives and capacity planning models
  • Create and maintain services SKUs, pricing models, and packaging strategies that optimize attach rates while protecting margins
  • Develop and enforce discount approval thresholds and governance frameworks for service deals
  • Partner with Finance to refine forecasting models for services revenue, partner allocation, and capacity planning
  • Actively participate in strategic deal reviews to ensure appropriate services scoping and commercial structures
  • Provide hands-on support for complex or high-value opportunities, working directly with sales teams to position services effectively
  • Train and enable the sales organization on service value propositions, scoping methodologies, and pricing strategies
  • Develop playbooks and tools that help sales teams independently position the right services mix
  • Collaborate with Director of Partner Services to optimize partner paper versus subcontractor models
  • Design commercial frameworks that increase partner-delivered implementations while maintaining quality and margin targets
  • Establish clear criteria and processes for determining when work should go to partners versus internal delivery
  • Track and improve metrics around partner attach rates and partner paper percentage
  • Own and improve key service metrics, including attach rates, service margin, utilization targets, and NNARR sourcing
  • Identify and drive process improvements that streamline service sales cycles and reduce friction
  • Build reporting and analytics to provide visibility into service performance and pipeline health
  • Partner with delivery teams to ensure smooth handoffs from sales to implementation

Requirements

  • 5-8+ years of experience in Professional Services, Sales Operations, or GTM roles within SaaS or consulting organizations
  • Proven track record in services forecasting, planning, and services strategy development
  • Deep understanding of professional services economics, including utilization models, margin drivers, and capacity planning
  • Experience influencing senior stakeholders and driving cross-functional initiatives without direct authority
  • Strong analytical skills with the ability to translate complex data into actionable insights and recommendations
  • Exceptional communication and presentation skills, comfortable engaging with C-level executives
  • Strong business acumen with the ability to protect margins while ensuring customer success
  • Player-coach mentality - willing to roll up sleeves while implementing strategic initiatives
  • Collaborative approach with the ability to influence without authority
  • Comfortable in fast-paced, high-growth environments with evolving priorities
  • Nice to have: Experience with Big 4 or similar consulting firm ecosystems, SaaS implementation services or technical consulting, familiarity with partner delivery models and channel strategies, understanding of GRC/audit/compliance domains, experience with tools like Salesforce, PSA platforms, and financial planning systems
  • Must be able to pass background checks
  • Application questions indicate requirement to be legally authorized to work in the country where the job is based and may require sponsorship info