AudioNova (Sonova Audiological Care Denmark ApS)

Customer Service

AudioNova (Sonova Audiological Care Denmark ApS)

part-time

Posted on:

Location Type: Office

Location: Austria

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Salary

💰 €2,151 per month

Tech Stack

About the role

  • First point of contact for inquiries from our customers
  • Handling incoming emails and phone calls
  • Scheduling appointments for our specialist stores
  • Contacting existing customers by phone

Requirements

  • Ideally, previous experience in telephone customer support
  • Strong PC skills (MS Office, databases)
  • Very good German language skills, including correct spelling and grammar
  • Strong communicator, empathetic, and a team player
  • High service, quality and customer focus
Benefits
  • FLEXIBLE WORKING HOURS
  • COMPANY EVENTS
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
telephone customer supportPC skillsMS Officedatabases
Soft Skills
strong communicatorempatheticteam playerservice focusquality focuscustomer focus