Attio

Customer Trust Program Manager

Attio

full-time

Posted on:

Location Type: Hybrid

Location: London • United Kingdom

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Salary

💰 £105,000 - £125,000 per year

About the role

  • Be a key enabler of Attio’s security and compliance foundations as we continue to scale rapidly.
  • Own and operate Attio’s security governance frameworks (e.g. ISO 27001, SOC 2), ensuring controls are well-designed, embedded, and effective as the company grows.
  • Plan, coordinate, and lead external audits end-to-end, working cross-functionally across Attio and acting as the primary point of contact for third-party assessors and auditors.
  • Drive programmes to maintain existing certifications and achieve new ones as required by the business.
  • Identify, track, and remediate non-compliances and security risks, using appropriate tooling and pragmatic processes that scale with the organisation.
  • Own and maintain Attio’s customer-facing Trust Centre, and coordinate timely, high-quality responses to customer and prospect security questionnaires and trust-related requests.
  • Select and manage external vendors for penetration testing and security assessments, and lead remediation programmes to address findings effectively.
  • Work closely with Security, Engineering, Product, Legal, Sales, and Customer teams to ensure security and compliance efforts are aligned, pragmatic, and enabling rather than blocking.

Requirements

  • Proven experience leading certification and re-certification audits (e.g. ISO 27001, SOC 2), including preparation, execution, and remediation.
  • Hands-on experience designing, implementing, and operating security compliance programmes in line with recognised frameworks and standards.
  • A strong track record of managing complex, cross-functional programmes in fast-moving, high-growth environments.
  • Able to explain security and compliance concepts clearly to technical and non-technical stakeholders, internally and externally.
  • Comfortable partnering with teams across all levels of the organisation, balancing security requirements with business needs.
  • Confident operating in evolving environments where processes and priorities are continuously maturing.
Benefits
  • Competitive salary of £105,000 to £125,000
  • Equity in an early-stage tech company on an incredible trajectory
  • 25 days holiday plus local public holidays
  • Apple hardware
  • Private medical insurance through AXA
  • Pension contribution through Hargreaves Lansdown
  • Enhanced family leave
  • Team off-site in fun places! (We've been to Barcelona, Lisbon, Malta, and Split so far)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
security governance frameworksISO 27001SOC 2security compliance programmespenetration testingsecurity assessmentsrisk remediationaudit preparationaudit executionaudit remediation
Soft Skills
cross-functional collaborationcommunicationstakeholder engagementprogram managementproblem-solvingadaptabilityleadershiporganizational skillscustomer servicestrategic thinking