Atticus

Public Relations

• Develop and deliver on Atticus’s policy agenda, with a near-term focus on Social Security Administration engagement and a long-term focus on enabling Atticus to serve clients in every state and for every contingency fee area of law
• Establish and maintain key relationships across the executive branch — especially within SSA, HHS, and related offices — as well as with congressional offices, nonprofit organizations, state legislatures, and state bar associations
• Serve as the primary Atticus representative in policy discussions, legislative hearings, and coalition efforts
• Drive proactive engagement that positions Atticus as a thought leader
• Lead analysis of federal policy trends, regulatory actions, and legislative developments that impact Atticus’s clients, partners, and competitive positioning
• Develop and deliver a communications strategy that raises Atticus’s profile with policymakers, business partners, and clients
• Build a communications function within the company that collaborates with other key stakeholders (e.g. marketing) to create the right kinds of public-facing content, in service of the broader comms strategy
• Bring in the right external expertise / partners and manage them effectively
• Represent Atticus in thought-leadership settings and support Atticus executives with public comments
• Partner closely with Product, Legal, Client Experience, and other internal teams to align policy objectives with product roadmaps and go-to-market strategies
• Advise internal teams on policy risk, compliance implications, and opportunities
• Manage and mentor policy and communications staff as the team grows

Director – Policy and PR

Infrastructure Engineer

• You'll own infrastructure as a product, serving Atticus's product engineering teams as your customers. This means:
• Shaping our infrastructure roadmap — developing a clear vision for where our infra needs to go and driving progress toward it
• Building security and operational foundations — laying the groundwork for sustainable growth
• Improving reliability — reducing MTTR, establishing SLOs, bringing rigor to how we manage outages
• Empowering product teams — you'll build the platforms and tools that let them own their systems end-to-end

Lead Infrastructure Engineer

Customer Support

• Every week, we receive thousands of inquiries across text, email, and phone from potential and current clients.
• These range from clients who are uncertain about starting their case, to those who need help completing next steps with their law firm, to clients seeking updates and guidance as their case progresses.
• As part of our Client Support team, your role is to meet clients where they are, provide clarity and direction, and build trust in our process.
• You’ll spend each day communicating with clients to understand the root of their inquiry, determine the best way to support them, and guide them clearly on next steps.
• You’ll become an expert in complex and interesting legal processes, learn to navigate our internal tools (Kustomer, Salesforce, etc.), and support hundreds of ordinary people (each with a unique story) every week.

Director – Policy and PR

Lead Infrastructure Engineer

Client Support Specialist