
Lead Consultant
Atos
full-time
Posted on:
Location Type: Office
Location: Bangalore • India
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Job Level
About the role
- Manage multi-tenant Jamf Pro (both on-prem and cloud) and Microsoft Intune environments for multiple clients.
- Handle client onboarding, configuration, and deployment of macOS management policies and profiles.
- Standardize and maintain macOS baseline configurations across client environments.
- Ensure consistent policy enforcement, device compliance, and endpoint security per client SLAs.
- Design, implement, and maintain MDM workflows for provisioning, compliance, and patching.
- Integrate MDMs with Apple Business Manager (ABM) for automated enrollment (DEP) and app distribution (VPP).
- Manage certificates, profiles, and device identity integrations across client environments.
- Troubleshoot MDM command failures, profile deployment issues, and device communication problems.
- Develop, test, and maintain macOS application packages (.pkg, .dmg, .app) using Munki, AutoPkg, or Jamf Composer.
- Automate packaging, testing, and deployment pipelines via GitHub Actions or Azure DevOps.
- Maintain and version-control client-specific software repositories.
- Build post-install and remediation scripts to enhance deployment reliability.
- Create Bash, Zsh, and Python scripts to automate configuration, deployment, and compliance checks.
- Act as L3 escalation point for macOS-related incidents, client escalations, and platform issues.
- Ensure adherence to SLAs, documenting and reporting any deviations with business justification.
- Enforce client-specific security baselines, FileVault encryption, password, and compliance policies.
Requirements
- 8+ years of overall IT experience with 5+ years in enterprise macOS administration.
- Proven experience managing Jamf Pro (on-prem & cloud) and Microsoft Intune for macOS.
- Expertise in application packaging, Munki, and AutoPkg automation.
- Strong scripting experience in Bash, Zsh, and Python.
- Hands-on experience integrating Apple Business Manager (ABM) and DEP workflows.
- Experience in multi-tenant MSP environments with multiple client MDMs and repositories.
- Familiarity with Git, Azure DevOps, or GitHub for CI/CD and version control.
- Excellent analytical and troubleshooting skills for complex cross-client issues.
Benefits
- Health insurance
- Retirement plans
- Paid time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
macOS administrationJamf ProMicrosoft Intuneapplication packagingMunkiAutoPkgBash scriptingZsh scriptingPython scriptingMDM workflows
Soft skills
analytical skillstroubleshooting skills