Senior Solutions Engineer, ITSM – West
Atlassian
full-time
Posted on:
Location Type: Remote
Location: California • Washington • United States
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Salary
💰 $168,300 - $219,725 per year
Job Level
Tech Stack
About the role
- Specialize in Atlassian’s ITSM offerings for enterprise customers
- Collaborate with cross-functional teams to improve customer journey
- Deliver compelling presentations, demonstrations, and proof of concepts
- Partner with sales management to achieve customer outcomes
Requirements
- 5+ years of experience interacting with mid-market/enterprise customers in a pre-sales capacity
- Excellent communication and strong presentation skills to multi-level audiences
- Experience selling ITSM solutions
- Ability to design, implement, and optimize solutions
- Customer-centric mindset with a proven track record in building executive relationships with customers.
Benefits
- Health coverage
- Paid volunteer days
- Wellness resources
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
ITSM solutionssolution designsolution implementationsolution optimization
Soft Skills
communicationpresentation skillscustomer-centric mindsetrelationship building