Atlas Technica

Internal Support Engineer

Atlas Technica

full-time

Posted on:

Location Type: Hybrid

Location: California • United States

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Tech Stack

AzureCloudVoIP

About the role

  • Support internal systems, including Laptops, Desktops, Azure AVD, Entra ID, Intune, MS Defender, and VOIP system
  • Collaborate within the internal infrastructure team
  • Provide excellent user support and troubleshooting

Requirements

  • Minimum 5 years of IT experience/administration
  • Strong verbal and written communication skills
  • Advanced PowerShell skills including scripting
  • End User Support / Desktop Support: Windows 10/11, Microsoft Office, desktop, and mobile device troubleshooting
  • Support of primarily Microsoft 365 stack (Exchange Online, SharePoint Online, Intune, Entra ID)
  • Systems Administration: knowledge of Windows Server 2019/2022 including Active Directory, Group Policy, and Domain Controllers
  • Support/use of ConnectWise Manage and ScreenConnect
  • Experience in data and platform migrations; e.g., Email security migration, VOIP migration, on-prem/hybrid to cloud migrations
  • Experience taking projects/deployments from proof-of-concept to production
Benefits
  • Internal Support Engineer role
  • Collaboration with internal infrastructure team
  • Excellent career development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
PowerShellWindows 10Windows 11Microsoft OfficeWindows Server 2019Windows Server 2022Active DirectoryGroup PolicyDomain ControllersEnd User Support
Soft Skills
verbal communicationwritten communicationuser supporttroubleshootingcollaboration