Athletes Unlimited

Director of Business Operations

Athletes Unlimited

full-time

Posted on:

Location Type: Remote

Location: New York • United States

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Salary

💰 $80,000 - $110,000 per year

Job Level

Lead

About the role

  • Lead high-priority, cross-functional projects and strategic initiatives, ensuring timely delivery and alignment with organizational goals
  • Support the COO in developing and executing operational strategies across multiple league properties
  • Implement project management frameworks and continuous improvement processes across the organization
  • Oversee contract management and administration across the organization, including sending agreements, tracking signatures, maintaining an organized repository, and ensuring timely renewals and terminations
  • Partner with Finance and Legal to coordinate vendor processes, from selection through contract execution and compliance
  • Manage and optimize business operations budget, identifying cost-saving opportunities while maintaining quality standards
  • Oversee internal technology systems, including CRM, project management platforms, and operational software, ensuring data integrity and effective utilization
  • Design and implement scalable business processes and maintain documentation for critical operational workflows
  • Coordinate with IT and external vendors on system implementations and upgrades
  • Serve as a key liaison across business units and between executive leadership and operational teams
  • Work with Finance to manage multi-market budget allocations and financial planning
  • Lead development and implementation of organizational policies and procedures
  • Serve as primary point of contact for local operators on day-to-day operational matters
  • Develop and maintain player policies in coordination with Head of Sports and relevant departments, ensuring consistent implementation across leagues
  • Oversee business policies, insurance programs, and risk management processes

Requirements

  • 8-10 years in project management, business operations, or sports administration, preferably in professional sports, entertainment, or high-growth environments
  • Strong background in vendor management, contract administration, and budget oversight
  • Experience with CRM and project management platforms
  • Excellent communication skills with the ability to engage executive audiences
  • Comfort with a fast-paced environment that requires flexibility and availability beyond standard business hours
  • Flexibility to travel (~15%) and work evenings/weekends during league seasons
  • Passion for women's sports and alignment with Athletes Unlimited's mission
  • Legal authorization to work in the United States
Benefits
  • Competitive health, dental, and vision insurance plans
  • 401(k) plan with generous company match
  • Paid parental leave
  • Wellness and Development benefit
  • Caregiving benefit
  • Unlimited paid time off alongside company holidays
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementvendor managementcontract administrationbudget oversightbusiness process designcontinuous improvementdata integrityrisk managementoperational strategy executionpolicy development
Soft Skills
communicationleadershiporganizational skillsflexibilitycollaborationproblem-solvingstrategic thinkingtime managementinterpersonal skillsadaptability