Athletes Unlimited

Sales

• Generate and manage a robust sales pipeline broadening the reach and awareness of Athletes Unlimited and the AUSL in the sponsorship marketplace
• Proactively identify, pitch, and close new partnership sales through existing relationships and cold outreach, ultimately helping Athletes Unlimited meet/exceed partnership revenue targets for existing leagues and new initiatives
• Identify and develop league-wide assets, programs and packages to maximize Athletes Unlimited value proposition to partners and prospects
• Establish and implement sales and new business development strategies and personally lead those efforts to develop leads and close deals
• Attend and lead sales meetings, help craft sales materials, and collaborate with internal stakeholders on assets and execution
• Maintain current knowledge of the sponsorship industry landscape, market trends and key category activity across sports, lifestyle and entertainment
• Maintain entries for respective accounts in CRM system and other sales reporting tools as needed

Director, Partnership Sales

System Administrator

• Gain Real-World Experience: Work on live projects that will directly impact AU’s overall goals under the mentorship of an AU employee
• Engage with Senior Leaders: Get direct access to and insights from the executives shaping the future of our leagues
• Develop Professionally: Develop and refine your skill set through project based work and professional workshops, culminating in a capstone project and presentation
• Support day-to-day IT operations during the AUSL Season across helpdesk, systems administration, and SSO configuration.
• Take on applied AI development work — designing, coding, and deploying AI agents and automated workflows for internal departments.
• Triage, manage, and resolve Level 1 IT support tickets using the organization's ticketing system.
• Perform hardware and software break/fix support for end users across departments.
• Document issue resolution steps and contribute to the internal IT knowledge base.
• Assist with Single Sign-On (SSO) configuration and SAML 2.0 integration for organizational applications.
• Manage user accounts, groups, organizational units (OUs), and shared drives within Google Admin Console.
• Build and test multi-step agentic workflows where AI models reason across tools, retrieve context, and take actions.

Intern – IT Systems Administrator, AI Analyst

Operations

• Conduct research to support league strategy, operations, and growth initiatives
• Build and format presentations for internal and external stakeholders
• Perform data entry and maintain organized datasets, including player stats
• Conduct analysis using spreadsheets to support decision-making
• Aid in operational logistics and support league staff with various cross-functional projects as needed
• Assist with general office operations and administrative tasks as needed
• Travel periodically to league locations and provide on-site operational support

Seasonal Coordinator, Softball Operations

Customer Support

• Manage all customer inquiries via email correspondence
• Resolve issues including:
• Shipping delays
• Returns & exchanges
• Product inquiries
• Maintain fast response times and consistent brand voice
• Deliver a positive, fan-first experience in every interaction
• Partner with fulfillment / ops teams to ensure accurate order processing
• Monitor order flow and flag issues proactively
• Help maintain FAQ templates
• Track common issues and customer feedback trends
• Share insights to improve project quality, site experience, and shipping/fulfilment processes
• Ensure all communication reflects AU values: inclusive, fun, innovative
• Turn problems into positive brand interactions

Seasonal Customer Service Coordinator

• Oversee day-to-day operations of pop-up shops at events
• Lead setup and teardown for each location
• Ensure clean, organized, high-performing retail environments
• Manage inventory flow, restocks, transfers, and stock organization
• Execute and maintain planograms
• Ensure all displays are on-brand and optimized for sales
• Align merchandising with promotions and storytelling
• Train and schedule part-time retail staff
• Lead on-site teams during events
• Provide coaching, feedback, and motivation
• Model strong customer service on the floor
• Ensure exceptional in-person fan interactions
• Resolve issues quickly and professionally
• Bring energy and engagement to the retail space
• Use data to adjust staffing and merchandising
• Track and report sales performance, product movement, and event insights (including attendance)
• Coordinate with Retail Buying, League Operations, and Warehouse Operations
• Support activations and special programs

Director, Partnership Sales

Intern – IT Systems Administrator, AI Analyst

Seasonal Coordinator, Softball Operations

Seasonal Customer Service Coordinator

Retail Operations Manager