Value Analysis Manager
Lehigh Valley Health Network
Escalation Manager, Enhanced Claim Resolution Management
athenahealth
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Manage and resolve complex and sensitive client issues as the final escalation point
- Research and drive actionable insights across Product and Revenue Cycle Management
- Collaborate with peers to identify and eliminate barriers to resolution
- Maintain queue health and provide tools for better management and monitoring
- Develop professional client relationships and provide senior-level escalation engagement updates
Requirements
- Medical billing/US healthcare experience or ability to rapidly learn foundational concepts of US healthcare and medical billing
- Bachelor's degree or equivalent experience
- Strong written and verbal communication skills
- Expertise in problem-solving and analyzing large data sets
- Proficient in Excel and other business tools (Smartsheets, Google tools, SharePoint, etc.)
- Experience with athenahealth products and services a plus
Benefits
- Health insurance
- 401(k) matching
- Flexible working hours
- Paid time off
- Remote work options
- Tuition assistance
- Employee assistance programs
- Commuter support
- Employee resource groups
- Collaborative workspaces
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
medical billingdata analysisExcelSmartsheetsGoogle toolsSharePointathenahealth
Soft skills
problem-solvingcommunicationcollaborationclient relationship management
Certifications
Bachelor's degree
