Senior Director, Product Management
Modivcare
Senior Associate, Product Management – IT Solutions
athenahealth
full-time
Posted on:
Location Type: Remote
Location: Remote • California, Colorado, Hawaii, New Jersey, New York, Washington • 🇺🇸 United States
Visit company websiteJob Level
Senior
Tech Stack
ServiceNow
About the role
- Support the management of Microsoft 365, Smartsheet, Airtable, and Mural
- Collaborate with senior Product Management to implement system enhancements
- Meet with end users to translate needs into actionable product improvements
- Provide support and training for end users
- Maintain and prioritize tickets & backlogs in ServiceNow and JIRA
- Maintain detailed documentation including business requirements and process flows
- Oversee communication on tickets and product updates across internal channels
Requirements
- 2–3 years in product or project management
- Strong working knowledge of Microsoft 365 tools
- Willingness to quickly learn new applications (Smartsheet, Airtable, and Mural)
- Proven problem-solving skills
- Experience with cross-functional teams
- Clear and confident communication skills
- Familiarity with ServiceNow, JIRA, and internal communication platforms
Benefits
- Health insurance
- 401(k) matching
- Flexible work arrangements
- Professional development programs
- Tuition assistance
- Employee assistance programs
- Collaborative workspaces
- Commuter support
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
product managementproject managementproblem-solvingdocumentationbusiness requirementsprocess flows
Soft skills
communicationcollaborationtrainingprioritization
