Athena

Adult Care Manager

Athena

full-time

Posted on:

Location Type: Hybrid

Location: New York CityNew YorkUnited States

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Salary

💰 $65,000 - $70,000 per year

About the role

  • Conduct comprehensive assessments of medical, behavioral health, and psychosocial needs.
  • Identify risks for adverse health outcomes such as hospitalization, emergency visits, or functional decline.
  • Develop individualized, person-centered Plans of Care based on client goals, strengths, and barriers.
  • Implement and monitor care plans in collaboration with clients and interdisciplinary care teams.
  • Review and update care plans regularly based on progress and changing needs.
  • Provide health education and self-management support.
  • Promote self-advocacy, independence, and wellness.
  • Support clients in navigating insurance benefits and eligibility requirements.
  • Advocate for timely access to care and removal of service barriers.
  • Coordinate care following hospitalizations, emergency visits, or other critical events.
  • Facilitate communication among primary care providers, specialists, behavioral health providers, and community supports.
  • Maintain accurate, timely, and audit-ready documentation.
  • Conduct home visits and community visits as required.
  • Collaborate with families, caregivers, and service providers.

Requirements

  • Bachelor’s degree in Social Work, Psychology, Human Services, Nursing, or related field.
  • Minimum 2–3 years of experience working with adults in behavioral health, care coordination, case management, or community health.
  • Strong organizational, communication, and problem-solving skills.
  • Ability to work independently and within multidisciplinary teams.
  • Experience in Medicaid care management programs.
  • Knowledge of serious mental illness, substance use disorders, or chronic medical conditions.
  • Bilingual in Spanish preferred.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
care coordinationcase managementbehavioral health assessmenthealth educationself-management supportdocumentationMedicaid care managementindividualized care plansrisk assessmentcommunity health
Soft Skills
organizational skillscommunication skillsproblem-solving skillsindependenceadvocacycollaborationinterpersonal skillsteamworkclient-centered approachfacilitation