Athena

Care Coordinator

• Assist with coordination, scheduling, and care of all psychiatric care-related referrals.
• Assist with managing provider schedules; ensure efficient scheduling in accordance with provider productivity standards.
• Provide assistance with triaging appointments based on assigned client status and conducting follow-up calls when needed
• Answer phone calls related to pharmacy or scheduling concerns
• Collaborate with pharmacies to ensure accurate information is provided and to resolve any issues that arise
• Responsible for sending and collecting forms from clients as needed
• Managing Psychiatric Care inbox by answering and following up on emails to ensure timely responses
• Additional duties as assigned by the Supervisor

Psychiatric Care Coordinator