Athena

Bilingual

• Conduct psychiatric evaluations for all Athena clients (children and adults)
• Conduct ongoing medication management when needed
• Complete all required documentation by a given deadline and in compliance with program and state regulations
• Ensures all clinical notes and client information are updated and accurate within the current EHR system
• Provide conflict resolution and crisis intervention when needed
• Work in collaboration with administrative staff to ensure client needs are successfully met
• Ability to commute between sites when needed

Psychiatric Nurse Practitioner, Bilingual Spanish

Human Resources

• Support the Human Resources department in various functions, including new hire orientation, employee engagement, and administrative tasks.
• Assist in planning and managing logistics for orientation, including setup and breakdown.
• Support the background check process by ensuring timely submission and tracking of reports.
• Conduct audits of DocuSign records to ensure compliance and accuracy.
• Contribute to the planning and execution of employee engagement initiatives and events.
• Create orientation folders and materials.
• Assist with the collection of pre and post-onboarding materials (trainings, I-9 documents, and credentials).
• Assist with updating training agendas for new hire orientation.
• Assist with updating employee personnel profiles via the HRIS.
• Serves as a backup to the HR Assistant in completing assigned tasks including but not limited to creating flyers, sending confirmation emails to new hires prior to onboarding, sending new hire packets via Docusign, and tracking mandatory training submissions.
• Assist the Human Resources Manager with various projects and administrative tasks.
• Other duties as assigned by the Human Resources Manager.

HR Intern, Unpaid

Manager

• Answer all incoming referrals and potential client calls
• Determine client eligibility for Athena services via phone or in person
• Tracks and monitors client progress by overseeing weekly follow-up until transition is successfully made to clinicians
• Verify Medicaid insurance eligibility through EPACES
• Schedule Intake appointments in EHR system
• Check in with clients prior to the first therapeutic session to ensure they are confirmed and have all necessary equipment in order to connect with the Clinician and answer any questions that may arise
• Confirm clients on caseload have successfully attended their first session
• Follow up with clients after intake appointments to ensure an initial appointment is made with the assigned Clinician
• Assist Case Manager Supervisor with incoming Clinician support when needed
• Collaborate with referral agencies and provide an update on referral status when needed
• Maintain data for incoming clients and collaborate with leadership staff, direct supervisor and other colleagues in a professional manner
• Maintain a high level of confidentiality in respect to all client information and internal documentations
• Utilize the agency's electronic health record system to ensure proper and timely completion of documentation and accurate client information
• Manage caseloads as follows: Full-time Case Manager 2 (CMII): 150–200 clients maximum, Part-time CMII: 75–100 clients
• Conduct follow-up actions the day after initial contact
• Perform other duties as assigned by the Supervisor

Case Manager II

Therapist

• Conducts evidence-based therapeutic sessions for children, families, and individuals in person or via telehealth.
• Develops and implements goal-oriented treatment plans.
• Completes documentation by a given deadline and in compliance with program and state regulations.
• Ensures all clinical notes and client information are updated and accurate within the current EHR system.
• Provide conflict resolution and crisis intervention when needed.

Psychotherapist

• Conduct comprehensive assessments to identify strengths, needs, and service gaps.
• Develop, implement, and monitor individualized, family-driven Plans of Care.
• Coordinate medical, behavioral health, educational, and social services.
• Facilitate care team meetings and interdisciplinary collaboration.
• Support transitions between levels of care or service systems.
• Provide outreach and ongoing engagement with youth and caregivers.
• Educate families on available services, benefits, and treatment options.
• Advocate for access to medical, behavioral health, social, educational, and supportive services.
• Maintain accurate, timely documentation of services, assessments, and care plans.
• Conduct home visits, school visits, and community-based meetings as required.
• Collaborate with external providers, social service agencies, and care team members.

Child/Youth Care Manager

• Conduct comprehensive assessments of medical, behavioral health, and psychosocial needs.
• Identify risks for adverse health outcomes such as hospitalization, emergency visits, or functional decline.
• Develop individualized, person-centered Plans of Care based on client goals, strengths, and barriers.
• Implement and monitor care plans in collaboration with clients and interdisciplinary care teams.
• Review and update care plans regularly based on progress and changing needs.
• Provide health education and self-management support.
• Promote self-advocacy, independence, and wellness.
• Support clients in navigating insurance benefits and eligibility requirements.
• Advocate for timely access to care and removal of service barriers.
• Coordinate care following hospitalizations, emergency visits, or other critical events.
• Facilitate communication among primary care providers, specialists, behavioral health providers, and community supports.
• Maintain accurate, timely, and audit-ready documentation.
• Conduct home visits and community visits as required.
• Collaborate with families, caregivers, and service providers.

Adult Care Manager

Salesforce Developer

• Successfully offboard external vendors by auditing existing configurations, creating comprehensive technical documentation, and establishing best practices for future development.
• Maintain and optimize a library of complex Screen Flows and Autolaunched Flows that drive our clinical and operational workflows.
• Manage Health Cloud-specific features, including Patient Accounts, Care Plans, Life Events, and Clinical Data Models, ensuring all configurations meet HIPAA compliance standards.
• Design and implement strategies to connect Salesforce with external clinical databases and third-party APIs.
• Lead the strategy for incorporating LLMs (external APIs) to assist with note summarization, predictive analytics, or automated patient communication.
• Work directly with leadership to translate business requirements into scalable technical solutions.

Psychiatric Nurse Practitioner, Bilingual Spanish

HR Intern, Unpaid

Case Manager II

Psychotherapist

Psychotherapist

Child/Youth Care Manager

Adult Care Manager

Salesforce Architect