Athena

Salesforce Developer

• Successfully offboard external vendors by auditing existing configurations, creating comprehensive technical documentation, and establishing best practices for future development.
• Maintain and optimize a library of complex Screen Flows and Autolaunched Flows that drive our clinical and operational workflows.
• Manage Health Cloud-specific features, including Patient Accounts, Care Plans, Life Events, and Clinical Data Models, ensuring all configurations meet HIPAA compliance standards.
• Design and implement strategies to connect Salesforce with external clinical databases and third-party APIs.
• Lead the strategy for incorporating LLMs (external APIs) to assist with note summarization, predictive analytics, or automated patient communication.
• Work directly with leadership to translate business requirements into scalable technical solutions.

Salesforce Architect

Therapist

• Conducts evidence-based therapeutic sessions for children, families, and individuals in person or via telehealth.
• Develops and implements goal-oriented treatment plans.
• Completes documentation by a given deadline and in compliance with program and state regulations.
• Ensures all clinical notes and client information are updated and accurate within the current EHR system.
• Provide conflict resolution and crisis intervention when needed.

Salesforce Architect

Bilingual Psychotherapist, Spanish Speaking