Psychiatric Care Coordinator

Athena

Psychiatric Care Coordinator at AthenaPsych assisting with the care of psychiatric referrals and managing appointment scheduling. Collaborating with pharmacies and communicating with clients for efficient service.

Posted 7/30/2026full-timeNew York City • New York • 🇺🇸 United StatesJuniorMid-Level💰 $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in coordinating psychiatric care referrals and managing provider schedules while ensuring compliance with HIPAA regulations. Proficient in using computerized appointment scheduling systems and electronic medical records, with strong organizational and communication skills.

Highest-signal resume keywords

Healthcare Support ExperienceComputerized Appointment Scheduling SystemsElectronic Medical Record SystemsHIPAA Regulations KnowledgeBilingual (Spanish)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Appointment SchedulingElectronic Medical RecordsHIPAA ComplianceDetail OrientationData Entry

Soft Skills

Emotional IntelligenceProfessional CommunicationOrganizational SkillsCollaborationAccountability

Tools & Technologies

WordExcelG-SuiteComputerized Scheduling Software

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Psychiatric CareHealthcarePatient ReferralsConfidential Information Handling

About the role

Key responsibilities & impact

Assist with coordination, scheduling, and care of all psychiatric care-related referrals.
Assist with managing provider schedules; ensure efficient scheduling in accordance with provider productivity standards.
Provide assistance with triaging appointments based on assigned client status and conducting follow-up calls when needed
Answer phone calls related to pharmacy or scheduling concerns
Collaborate with pharmacies to ensure accurate information is provided and to resolve any issues that arise
Responsible for sending and collecting forms from clients as needed
Managing Psychiatric Care inbox by answering and following up on emails to ensure timely responses
Additional duties as assigned by the Supervisor

Requirements

What you’ll need

High School Diploma or GED
Bilingual (Spanish) preferred
Minimum of 2 years’ experience in a healthcare support role
Previous experience using computerized appointment scheduling systems and/or electronic Medical Record systems
Knowledgeable in HIPAA Regulations
Detail-oriented and outcome-driven
Able to discretely handle sensitive and confidential information
Accountability and integrity
Excellent organizational and prioritizing skills
Ability to complete work independently as well as in collaboration with team members
Demonstrates emotional intelligence in personal interactions
Good, professional communication skills - written and verbal
Strong computer skills and proficiency with Word, Excel, G-Suite, and other software/applications

Benefits

Comp & perks

Competitive fee-for-service compensation plan
Amazing benefits to our staff