AT&T

ServiceNow

• Design, configure, and deploy ServiceNow HRSD modules such as HR Case Management, Employee Service Center, Lifecycle Events, Knowledge, Onboarding / Offboarding, and HR Agent Workspace.
• Collaborate with HR stakeholders to translate real-world needs into technical solutions, using Flow Designer, Script Includes, UI Actions, Service Catalog workflows, UI Builder, and platform APIs.
• Conduct development according to SDLC best practices: requirement analysis, design, configurable build, unit testing, as well as UAT support and deployment readiness.
• Monitor and troubleshoot HRSD issues, collaborating with wider ServiceNow platform teams to maintain system stability and performance.
• Create and deliver dashboards and reports using Performance Analytics and out-of-the-box reporting to provide insight into HR service efficiency.
• Develop technical documentation for configurations, releases, and process flows ensuring knowledge transfer within the HRSD team.
• Perform peer review, review code/configuration to foster consistent delivery standards across the HRSD group.
• Stay current with ServiceNow platform and HRSD product innovations, bringing forward recommendations for continuous platform improvements.

Senior Software Engineer – ServiceNow HRSD

Account Executive

• Create meaningful connections with every customer with personalized sales expertise
• Use a consultative sales approach guiding customers through their options
• Meeting sales targets and earning commission
• Participate in community events, online orders and outbound calls to customers
• Work in a fast-paced environment and stay current with evolving tech and customer needs

Retail Sales Consultant

Manager

• Oversee store operations
• Manage and develop a team
• Ensure AT&T customers experience best-in-class services, entertainment and technology
• Handle merchandising and product launches
• Meet and exceed sales objectives
• Provide extraordinary experience with products and services
• Coach a team of retail sales consultants to ensure they meet sales and service goals

Assistant Store Manager

• Create meaningful connections with every customer, with your personalized sales expertise.
• Use a consultative sales approach guiding customers through their options.
• Participate in community events, fill online orders, and make outbound calls to existing and potential customers.
• Meet sales targets and earn commission with the power of AT&T’s full suite of products.

Bilingual Spanish Retail Sales Consultant

• Create meaningful connections with every customer with personalized sales expertise
• Meet sales targets and earn commission
• Use consultative sales approach guiding customers through their options
• Participate in community events and make outbound calls to customers
• Work a flexible schedule between 9am-9pm, including weekends

• Meet sales targets and earn commissions
• Use a consultative sales approach with customers
• Guide customers through options available
• Be part of the community events and outbound calls to customers

• Actively hunt for new leads within assigned territory through external networks and cold calling
• Understand the communication and technology needs of small and mid-sized business customers
• Develop new accounts and expand existing ones by establishing and nurturing long-term relationships with customers
• Utilize consultative selling skills to overcome objections, identify key trends, uncover customer needs, and leverage industry knowledge to find and close sales opportunities
• Craft responses for Requests for Proposals (RFPs) and present products and services that can benefit customers
• Design and implement strategic initiatives to grow and retain revenue stream of assigned complex accounts, ensuring high levels of customer satisfaction

Senior Sales Executive

• Create meaningful connections with customers through personalized sales expertise
• Guide customers through their options using a consultative sales approach
• Work a schedule between 9am-9pm, including weekends
• Participate in community events and fill online orders
• Make outbound calls to existing and potential customers

Consultant

• Sales employees will concentrate on acquiring new business and conducting customer visits in the field.
• A senior-level consultant is often engaged as the technical primary project lead and architect.
• This seasoned consultant should have a track record of strong leadership, professional business acumen, polished oral and written communication, documentation and presentation skills.
• Also, he/she should be well-rounded and adept at leading consultative engagements, assessing network environments, and architecting designs for data center and network solutions, and creating meaningful, cohesive deliverables.
• An AT&T Lead Consultant is expected to become accustomed to and follow an established, repeatable methodology, leverage appropriate templates, actively participate in or facilitate status meetings, report status, and attend other required project meetings, including lessons learned meetings, complete all administration, reports and mandatory compliance training on time and as directed.
• The Sr. Consultant will also stay abreast of the latest marketing trends or chief concerns in their profession and participate in National Practice operations, process improvement and training calls, and take accountability for their own professional development and career growth, as well as sharing knowledge with others.
• Collaborate, confer and provides consulting services and manages project activities from client identification through final invoicing.
• Works on billable consulting service projects.
• Demonstrates broad product knowledge with the customer within a specific discipline.
• Works independently on highly complex projects , or may work in a team as assigned by the project leader.
• Technical responsibilities will include problem identification, system architecture definition, hardware/software specification and/or design, implementation, testing, client training, and deployment.
• Leads all technical aspects of delivery, customer satisfaction, and accurate timekeeping for billing purposes, on projects where the Consultant is the only technical resource or lead technical resource.
• Demonstrates expert knowledge of principles, theories and concepts in applicable discipline, plus high level of working knowledge in other related fields.
• May assist less experienced peers when needed.
• Work is performed under minimal direction.
• As a member of a team of advanced infrastructure consultants and lead consultants, you will use your in-depth knowledge of networking to design and implement solutions for our clients.
• Responsible for consulting project activities from client identification through final invoicing.
• Fulfills billable consulting service projects.
• Acts as the subject matter expert within a specific discipline.
• Typically leads an engagement team, consisting of other Consultants and/or Sr. Consultant, or may be the sole consulting resource on a project.
• Technical responsibilities include problem identification, system architecture definition, hardware/software specification and/or design, implementation, testing, client training, and deployment.
• Typically viewed as a mentor or coach.
• Creates recommendation and implements new methods, techniques and /or procedures.

Lead Consultant, Professional Services

• Take the lead at the center of where it all happens – our retail stores.
• Oversee store operations, manage and develop a team.
• Ensure AT&T customers experience our best-in-class services, entertainment and technology.
• Partner with a store manager to oversee all aspects involved in the daily operation of a retail store.
• Assist with merchandising and product launches.
• Help to meet and exceed sales objectives.
• Ensure that customers are provided with an extraordinary experience with our products and services.
• Gain valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goals.

• Create meaningful connections with every customer
• Use a consultative sales approach guiding customers through their options
• Be part of community through events, filling online orders and making outbound calls to existing and potential customers

• Create meaningful connections with every customer.
• Use a consultative sales approach guiding customers.
• Be part of the community through events and making outbound calls.
• Work on the sales floor meeting sales targets and earning commission.

Sales

• Responsible for development and attainment of sales and service objectives through subordinate sales personnel within an assigned geographic area
• Supervises sales and support staff, including responsibility for hiring, training, developing, disciplining and contributing to decision making regarding discharge of subordinate employees
• Oversees Inventory and Compliance of subordinates including licensure, permits and documentation is per policy and procedure
• Will have fleet vehicle management responsibilities
• Interacts with other departments and vendors to resolve issues and develop strategic plans

Associate Director – In Home Sales

• Create meaningful connections with customers
• Use a consultative sales approach
• Make outbound calls to existing and potential customers
• Work a flexible schedule

• Proactively sell AT&T’s mobility solutions and fiber-based broadband network to small and mid-market businesses
• Generate new revenue by hunting and prospecting within your territory through sales calls, networking, and relationship building
• Deliver customized, value-added solutions that address business priorities
• Generate leads independently via external networks, cold calling, and door knocking
• Understand the communication and technology needs of small and mid-sized business customers
• Develop new accounts and expand existing ones by establishing and nurturing long-term relationships
• Utilize consultative selling skills to overcome objections and find and close sales opportunities
• Craft responses for Requests for Proposals (RFPs) and present products and services
• Design and implement strategic initiatives to grow and retain revenue stream of assigned accounts

Senior Software Engineer – ServiceNow HRSD

Retail Sales Consultant

Assistant Store Manager

Bilingual Spanish Retail Sales Consultant

Retail Sales Consultant

Bilingual Spanish Retail Sales Consultant

Senior Sales Executive

Retail Sales Consultant

Lead Consultant, Professional Services

Assistant Store Manager

Bilingual Spanish Retail Sales Consultant

Retail Sales Consultant

Associate Director – In Home Sales

Retail Sales Consultant

B2B Sales Account Executive – Mobility