Ensure continual service availability through monitoring, troubleshooting, and analyzing problems to prevent service disruptions and to identify root causes along with mitigations to prevent future occurrences.
Perform security compliance, auditing, and remediation, perform set up, maintenance, and monitoring of backups, along with routine hardware and software audits to ensure configuration and standards compliance.
Develop, promote, and curate standard operating/method of procedures in conjunction with risk assessments to reduce hazards to the network and new solutions being developed.
Collaborate with and manage vendors to drive defect resolution and enhancements for internal customers.
Perform and schedule software installations and upgrades to operating systems and layered software packages and may also perform Operational Readiness Testing and Operational Acceptance Testing.

Requirements

Benefits

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

KubernetesOpenStackOpenShiftLinuxtroubleshootingsecurity complianceauditingbackup managementsoftware installationOperational Readiness Testing

Soft Skills

collaborationvendor managementproblem analysiscommunicationrisk assessment

Certifications

Bachelor’s degree in Computer Science