ASUS

Inside Sales Assistant

ASUS

full-time

Posted on:

Location Type: Hybrid

Location: Fremont • California • United States

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Salary

💰 $25 - $30 per hour

About the role

  • Serve as the primary point of contact for sales representatives and customer accounts, addressing their needs and ensuring a high level of service.
  • Review and process customer orders, confirm pricing, and ensure order accuracy and completeness.
  • Handle customer inquiries, resolve issues, and manage return processes in a timely and professional manner.
  • Monitor shipment schedules and proactively follow up to ensure on-time delivery.
  • Collaborate cross-functionally with internal departments including Accounting, Logistics, and Marketing to ensure smooth operational flow.
  • Prepare and distribute weekly reports for planning and fulfillment tracking.
  • Participate in scheduled weekly meetings with customers and sales teams to discuss status updates and opportunities.
  • Enter and process customer purchase orders promptly and accurately.
  • Support forecasting activities using customer ladders and sales data.
  • Generate and deliver weekly reports for internal stakeholders and customers, including sales and account management teams.
  • Maintain regular communication with customers, propose product promotions, and monitor inventory levels and sales performance.
  • Coordinate with Sales, Product Managers, freight forwarders, and customers to ensure timely and efficient delivery of shipments.
  • Work with Warehouse and Accounting teams to confirm order shipments, invoice accuracy, and manage product returns.
  • Must be able to solve both practical and complex problems and deal with a variety of factors in situations where only limited standardization exists.
  • Must be able to multitask and operate in a fast-paced environment, while maintaining a disciplined approach to complete all tasks.
  • Perform additional tasks and responsibilities as assigned by management in support of department or company objectives.

Requirements

  • Minimum of 2 years of relevant administrative experience required
  • A proactive and self-motivated mindset
  • Proficiency in Microsoft Office, especially Excel including V-Lookup and Pivot Tables.
  • Ability to work independently and under minimum supervision
  • Excellent organizational skills and attention to detail
  • Ability to speak English fluently (written and verbal)
  • Ability to speak Mandarin preferred
  • Bachelor’s degree (B.S. or B.A) in business preferred
Benefits
  • bonuses
  • medical
  • dental
  • vision
  • life insurance
  • AD&D insurance
  • Paid Time Off
  • EAP
  • 401(k)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
order processingcustomer serviceforecastingreport generationdata analysisproblem solvingmultitaskingattention to detailsales data managementinventory management
Soft skills
proactive mindsetself-motivatedorganizational skillscommunication skillsindependenceprofessionalismcollaborationtime managementadaptabilitycustomer relationship management