Astronomer

Senior Solutions Engineer - Cloud Infrastructure

Astronomer

full-time

Posted on:

Origin:  • 🇮🇳 India

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Job Level

Senior

Tech Stack

AirflowApacheAWSAzureCloudETLKubernetesLinuxMicroservicesPythonShell ScriptingTerraformUnix

About the role

  • Responsibility for a small number of assigned accounts, ensuring strategic customers extract maximum value from their Astronomer investment.
  • Work with Astronomer customers and support the Astronomer Managed Airflow Software installations on their on-premise environments.
  • Identify, set up, and measure monitoring & alerting metrics for Customer on-prem Astronomer Software infrastructure to ensure optimal performance and high availability.
  • Independently troubleshoot infrastructure issues related to Astronomer’s Kubernetes-based private-cloud offerings, including Kubernetes, networking, database connectivity, and other critical services.
  • Drive major incidents, root cause analysis, change impact analysis & implementation.
  • Identify and develop automation using scripts for environment monitoring and health checks.
  • Provide guidance/direction to the team for critical/complex infrastructure issues.
  • Maintain and continuously improve technical expertise about Airflow and Astronomer's products; stay up to date with latest releases and features.
  • Act as a liaison by collecting feedback and identifying improvements through client interactions and relaying recommendations back to the Product team.

Requirements

  • 3+ years of hands-on Kubernetes experience.
  • 5+ years of industry experience.
  • Experience with Python/Shell Scripting
  • Strong understanding of microservices/service-oriented architecture.
  • Strong knowledge and hands-on experience in Linux/Unix Operating Systems
  • Strong knowledge and hands-on experience in setting up and debugging networking issues on the fly.
  • Hands-on experience with Infrastructure as Code tools like Helm, terraform, etc
  • Working experience and advanced understanding of at least two Cloud Platform among AWS, Azure, and Google Cloud.
  • Significant level of comfort interacting with assigned customers over a variety of mediums (slack, email, pair programming sessions).
  • Strong oral and written communication skills
  • Empathetic and lean towards giving those around them the benefit of the doubt
  • Eager to help customers solve problems and succeed in making Airflow the de-facto standard in data orchestration
  • Highly data-driven and intrigued by the challenge of delivering an awesome Astronomer experience to hundreds of customers
  • Bonus: Experience working with or in Apache Airflow in a production-level environment.
  • Bonus: Experience building and maintaining CI/CD pipelines
  • Bonus: Experience working on short and long-term customer-engagements
  • Bonus: Experience with related-market products such as Cloudera, Databricks, Snowflake, DBT, ETL Technologies, and analytics solutions