Senior Advisory Solutions Consultant

Astrica

full-time

Posted on: 9/7/2025

Origin: • 🇺🇸 United States

✨ AI Apply

Senior

ServiceNow

About the role

Product Ownership: work with clients to understand business needs, define user stories, acceptance criteria, prioritize backlogs, and ensure delivery teams are building the right solutions on ServiceNow
Pre-Sales Solutioning: partner with Astrica leadership in sales cycles, helping shape solution approaches, estimate work, and present value to prospective clients
Trusted Advisor: act as a partner to client executives, handle product conversations, strategic discussions, and business value storytelling
Voice of the client: serve as trusted point of contact for client escalations, resolving issues quickly and professionally
Contract Creation: draft clear, accurate, and compelling contracts that balance client goals with delivery feasibility
Support delivery teams during implementation to ensure engagements deliver expected value
Occasionally travel up to 20% to meet clients or prospects in person

5+ years of experience as a Sr. Product Owner or Sr. Solution Consultant managing client engagements and opportunities
Demonstrated ability to draft and own contract extensions and proposals
Strong writing skills (SOWs, proposals) and strong PowerPoint skills with an eye for polished proposals
Ability to perform Product Owner responsibilities (backlog management, user stories, stakeholder alignment)
Ability to lead discovery sessions and translate client objectives and requirements into solution recommendations and drive subsequent scoping and estimation
ServiceNow Certified System Administrator (required)
Strong client-facing skills with the ability to build trust, resolve escalations, and maintain positive relationships
Excellent communication, organization, and problem-solving skills with a detail-oriented approach
Comfort working independently in a remote-first, fast-paced environment with shifting priorities