Senior Program Manager, Account Operations
American Cancer Society
Project & Program Management II
Astreya
full-time
Posted on:
Location Type: Remote
Location: Remote • North Carolina • 🇺🇸 United States
Visit company websiteSalary
💰 $66,120 - $104,400 per year
Job Level
Mid-LevelSenior
Tech Stack
PMP
About the role
- Oversee material management across all DC build types
- Monitor and flag hardware shortages
- Prepare New Build schedules for DC regions and update milestone date shifts in appropriate trackers and tools
- Provide consumption signals during demand planning
- Collaborate internally for hardware sourcing; review supply sheets and discuss shortages with relevant team members
- Communicate design discrepancies vs. master BOM changes to stakeholders; clarify master BOM requirements for each project
- Analyze dependencies between projects; optimize/prioritize hardware deployment and flag shortages
- Work with the team to ensure POs are accurate and prioritize gear delivery
- Analyze gear requirements for new builds; understand milestones and track milestone shifts
- Build & update trackers appropriately
- Facilitate transfer of hardware from central to local warehouses
- Lead/coordinate weekly meetings
- Review and update status decks in weekly syncs
- Respond to questions about delivery dates and risks
- Identify and flag risks & blockers
- Track chats and assist with programmatic updates
- Schedule and conduct lessons learned meetings
- Vet and validate the roadmap with team
- Lead calls with all stakeholders for feedback
- Ensure roadmap coverage for all projects
- Ensure clear documentation of site/building nuances
- Maintain documentation and trackers
- Analyze gear requirements based on specifications
- Coordinate and follow up with all necessary teams regarding material status
- Review tasks/comments for delivery confirmation and shortages
- Work with team to understand BOM finalizations and flag mismatches
- Lead inventory clean-up exercises and ensure process documentation is current
- Identify process inefficiencies and suggest improvements to project execution framework
- Support training and onboarding for new team members or subcontractors
Requirements
- Exceptional communication and stakeholder management skills
- Proven experience with vendor and logistics management
- Efficiency in cross-functional team coordination
- Strong analytical mindset and ability to manage multiple concurrent projects
- Proven track record of delivering complex solutions, while navigating a fast-paced environment with frequent shift in priorities
- Strong familiarity with tools such as G Sheets, Excel, Jira, Smartsheet, MS Project, or equivalent PM software
- Understanding of colocation and edge computing architectures
- 5+ years of experience managing large-scale data center, network infrastructure, or field deployment projects
- Familiarity with SLA-driven managed services and handoff to NOC operations
- Experience with ITIL or PMP methodologies preferred
- Bachelor’s degree in Computer Science, Engineering, or other related technical field
Benefits
- Medical provided through Cigna (PPO, HSA, EPO options)
- Medical provided through Kaiser (HMO option only) for California employees only
- Dental provided through Cigna (DPPO & DHMO options)
- Nationwide Vision provided through VSP
- Flexible Spending Account for Health & Dependent Care
- Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
- Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
- Corporate Wellness Program
- Employee Assistance Program
- Wellness Days
- 401k Plan
- Basic Life, Accidental Life, Supplemental Life Insurance
- Short Term & Long Term Disability
- Critical Illness, Critical Hospital, and Voluntary Accident Insurance
- Tuition Reimbursement (available 6 months after start date, capped)
- Paid Time Off (accrued and prorated, maximum of 120 hours annually)
- Paid Holidays
- Any other statutory leaves, paid time, or other fringe benefits required under state and federal law
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
vendor managementlogistics managementproject managementdata center managementnetwork infrastructure managementfield deployment managementanalytical skillsBOM finalizationprocess documentationSLA management
Soft skills
communication skillsstakeholder managementcross-functional team coordinationanalytical mindsetmulti-project managementproblem-solvingleadershipcollaborationtraining and onboardingprocess improvement
Certifications
ITILPMP
