
Regional Customer Director – Immunology
AstraZeneca
full-time
Posted on:
Location Type: Hybrid
Location: Virginia Beach • Massachusetts • New York • United States
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Salary
💰 $190,693 - $233,000 per year
Job Level
About the role
- Accountable for the quality, breadth, and depth of Rheumatologist Commercial External Scientific Expert (ESE) relationships at the regional/area level.
- Build customized Regional Marketing plans that maximize ESE support of brand objectives, optimize brand investments, and align Sales Force strategies to deliver business outcomes in a matrixed team environment.
- Leverage key opinion leader insights to drive market leadership, advocacy, and commercial strategies through tactics such as advisory boards, expert panels, peer-to-peer content, product theatres/symposiums, and 1 to 1 engagement.
- Expand AstraZeneca’s partnerships with ESEs (Rheumatologists, Immunology networks, Patient Advocacy groups) to advance disease state understanding and improve patient care.
- Collaborate with cross-functional partners—Sales, Brand, Medical Affairs, Market Access, and Institutional Account Managers—to drive brand leadership with HCPs and top IDN accounts.
- Collaborate to select, determine and lead AstraZeneca’s presence at key national and regional congresses, including product theatres, speaker programs, booths, and ESE interactions.
- Establish AstraZeneca as a leader in Lupus while expanding presence across the growing Immunology portfolio.
Requirements
- Bachelor’s degree
- 8+ years of experience in the pharmaceutical or biotechnology industry
- Broad experience in Commercial and/or Medical Affairs with strong Immunology clinical and business acumen
- Proven ability to influence without authority and thrive in highly collaborative, cross‑functional environments
- Demonstrated experience designing, implementing, and executing project plans, programs, and related initiatives
- Strong capability to navigate complex or challenging conversations with internal and external stakeholders
- Track record of success in an agile environment, shaping and delivering innovative solutions
- Willingness to travel approximately 40–50% in support of national, regional, and local brand initiatives
Benefits
- short-term incentive bonus opportunity
- eligibility to participate in our equity-based long-term incentive program (salaried roles)
- retirement contribution (hourly roles)
- commission payment eligibility (sales roles)
- qualified retirement program [401(k) plan]
- paid vacation and holidays
- paid leaves
- health benefits including medical, prescription drug, dental, and vision coverage
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Commercial AffairsMedical AffairsProject ManagementImmunologyBrand StrategyMarket LeadershipAdvocacy StrategiesClinical AcumenBusiness AcumenAgile Methodology
Soft Skills
Influencing without authorityCollaborationCommunicationStakeholder EngagementProblem SolvingNegotiationLeadershipAdaptabilityStrategic ThinkingRelationship Building
Certifications
Bachelor's Degree