Assurant

Director, Network Strategy

Assurant

full-time

Posted on:

Location Type: Remote

Location: Alaska • Hawaii • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $103,800 - $173,300 per year

Job Level

Lead

About the role

  • Direct team of 8 individual responsible for Service Delivery Network strategy, analytics and outcomes consistent with Customer Experience, Client, Financial and Quality expectations.
  • Define, quantify, implement and optimize national Service Network strategies and solutions
  • Partner with the Account Management team to gain understanding of client needs and drive alignment regarding Service Delivery solutions for clients and end users.
  • Work across departments in support of seamless operation to develop common requirements and business processes to leverage key suppliers and overall supplier portfolio.
  • Respond to RFP/RFQ, on-board new programs/clients and perform other duties as assigned and contribute to the success of Assurant Solutions.

Requirements

  • A minimum of 10 years senior operations, supply chain and service delivery management experience
  • 7-10+ years of experience leading national customer facing sales, service, and operations solutions
  • Bachelor’s degree in Business, Finance, Logistics or related field
  • MBA Preferred
  • Substantial knowledge and experience with logistics, supply chain including retail sales, service operations, RFP/RFQs, evaluation of bids, supplier evaluation, negotiation, selection and contracts
  • Demonstrated success in a service operations leadership role in with both wireless and in-home industry experience
  • Demonstrated ability to manage the P&L of a multi-million dollar business
  • Proven ability to build and manage team of inspired individuals
  • Advanced problem-solving skills
  • Proven ability to manage within a rapidly changing, high intensity business environment
  • Proven effective communications skills leveraged internally and with external clients
  • Proven ability to develop and communicate complex concepts
  • Excellent analytical skills
  • Demonstrated project development and completion skills
  • Demonstrated strategic planning and financial projection skills
  • Ability to work independently and in a team environment
  • Bachelor’s degree in Business, Finance, Logistics or related field
  • MBA Preferred
  • Rapid Change, high intensity environment
  • Travel up to 25%
Benefits
  • Health insurance
  • 401(k) matching
  • Paid time off
  • Flexible work arrangements
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
service delivery managementsupply chain managementlogisticsRFPRFQsupplier evaluationnegotiationP&L managementstrategic planningfinancial projection
Soft Skills
leadershipproblem-solvingcommunicationteam managementanalytical skillsproject developmentindependent workcollaborationadaptabilityclient alignment
Certifications
Bachelor's degreeMBA