Assist with the overall management of the Bronco Student Center’s (BSC) day-to-day operations including effective utilization of facility operation software systems
Assist with the recruitment, hiring, training, scheduling, development, and supervision of student BSC Building Manager staff
Assist professional staff in leading all policy enforcement and assisting with incidents that occur regarding BSC facility use
Manage multiple projects and meet required deadlines
Develop, coordinate and manage changes to the student staff schedules for all BSC building managers
Become familiar with all areas of operations in the BSC in order to fill in, if needed
Assist with development and implementation of operational strategies
Present professional appearance and attitude at all times, and maintain a high standard of customer service
Remain alert to building security including but not limited to offices, unlocked doors, computer hardware, and other high-risk areas as well as perimeter security including mechanical rooms, gates, etc. and take immediate corrective action when appropriate
Implement conflict resolution practices with the staff and create preventative measures in the facility
Prepare and maintain appropriate activity, accident, injury, and incident reports, follow-up reports, and staff debriefs, notifying proper authorities and department staff, as necessary
Provide emergency care and treatment as required, in a calm and effective manner, until the arrival of emergency medical services
Attend and assist in development and execution of orientations, training and student development
Perform other related duties as assigned

Requirements

Current American Red Cross CPR/AED for the Professional Rescuer and Emergency Oxygen certification or equivalent
Current American Red Cross First Aid for Professional Rescuers certification (Title XXII) or equivalent
Prior experience in developing and/or implementing facility processes and safety protocols, preferred
Ability to maintain confidential information
Ability to lead staff that can be demonstrated through previous leadership experience
Ability to react and lead calmly and effectively in emergency situations
Strong conflict resolution skills
Ability to follow routine verbal and written instructions
Ability to effectively communicate clearly and concisely, both verbally and in writing
Ability to maintain professional work conduct
Ability to make independent decisions and make recommendations
Ability to adhere to work rules, follow directions, use time effectively and work productively without close supervision
Demonstrated ability to work with a diverse student population and campus community
Ability to operate a computer workstation using word processing, spreadsheet and other computer applications
Ability to satisfactorily complete a background check (including a criminal records check)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

facility operation software systemsdeveloping facility processesimplementing safety protocolsemergency careconflict resolution

Soft Skills

leadershipcustomer servicecommunicationdecision makingconfidentialityindependencetime managementadaptability

Certifications

American Red Cross CPR/AED for the Professional RescuerAmerican Red Cross First Aid for Professional Rescuers