Associated Students Inc. at California State Polytechnic University, Pomona

IT Support

• Provides technical support in-person, by phone, or through remote desktop tools to end-users
• Assists with providing troubleshooting of computer hardware and software-related issues
• Assists with the configuration, testing, deployment, and routine maintenance of technical equipment including, but not limited to: desktops, laptops, tablets, mobile devices, hand scanners, barcode scanners, printers, scanners, and various peripherals
• Assists with routine auditing of computer hardware inventory and supplies
• Collaborates with ASI departments to gather functional requirements for IT projects and assists with the planning, coordination, and communication between various stakeholders
• Assists with the research, development, and feasibility study of new technologies
• Assists with evaluating current technological resources and analysis of technical needs throughout organization
• Assists with the creation of technical and procedural documentation
• Assists ASI IT department with various projects and assignments as needed
• Performs other IT projects as assigned

IT Assistant Technician

Operations

• Assist with the overall management of the Bronco Recreation and Intramural Complex (BRIC) operations
• Assist with the recruitment, interviewing, scheduling, and supervision of Operations staff
• Assist with development and implementation of operational strategies
• Schedule staff of 30+ operation attendants according to their availability
• Lead all policy enforcement and handle all incidents that may occur
• Provide emergency care and treatment as required, in a calm and effective manner
• Present a professional appearance and attitude at all times
• Maintain a high standard of customer service
• Notify proper authorities and full-time staff of all incidents, accidents, inquiries, and emergencies
• Perform basic facility maintenance
• Prepare and maintain appropriate activity reports
• Attend and assist in development and execution of orientations, trainings, and student development
• Perform other related duties as assigned
• Work during academic breaks as needed

Operations Supervisor

Instructor

• Lead virtual and in person (at the BRIC) structured group activities and/or fitness classes appropriate for varying levels of physical fitness and experience
• Arrive on time to scheduled class or clinic; ensure that classes begin and end on time
• Clean and organize studio (including equipment used) after each group fitness class
• Ensure proper check-in of participants for instructional clinics and fee-based programs
• Enforce fitness studio and BRIC policies
• Report accurate class participation numbers, as directed
• Assist with special events as assigned
• Maintain current knowledge of other ASI and Campus Recreation programs and services
• Maintain open communication with the Fitness Manager
• Attend trainings, meetings, and workshops as required
• Maintain relevant certifications including CPR/AED and First Aid, and specialized certifications if applicable
• Perform other duties as assigned

IT Assistant Technician

Operations Supervisor

Fitness Instructor I