AssistRx

Human Resources Business Partner

AssistRx

full-time

Posted on:

Location Type: Hybrid

Location: Orlando • Florida • Kansas • United States

Visit company website

Explore more

✨ AI Apply
Apply

About the role

  • Partner with operational and people leaders in high-volume, performance-driven environments to align HR strategy with business objectives
  • Provide hands-on guidance for employee relations, performance management, attendance, conduct, and policy application at scale
  • Lead and resolve complex employee relations issues, including investigations common in call center and production-style settings
  • Coach leaders on managing large teams, improving engagement, reducing attrition, and driving accountability
  • Analyze workforce trends such as attrition, attendance, performance distribution, and employee relations patterns to proactively mitigate risk
  • Ensure compliance with employment laws and internal policies, partnering with Legal as needed
  • Support workforce planning, organizational changes, and restructuring initiatives in a scaling operation
  • Serve as a calm, credible advisor during high-pressure situations, escalations, and sensitive employee matters
  • Collaborate with HR Centers of Excellence to deliver scalable solutions that support frontline and leadership populations
  • Model sound judgment, consistency, and fairness in decision-making across large employee groups

Requirements

  • 5+ years of progressive HR experience, with significant time supporting high-volume or call center–style environments
  • Proven expertise in employee relations, investigations, and performance management at scale
  • Strong working knowledge of federal and state employment laws in operational settings
  • Experience partnering with leaders who manage large, frontline teams
  • Bachelor’s degree in Human Resources, Business, or a related field (or equivalent experience)
  • SHRM-CP or SHRM-SCP preferred
Benefits
  • Competitive pay structure,
  • Matching 401(k) with immediate vesting,
  • Medical, dental, vision, life, & short-term disability insurance,
  • Paid time off and eight (8) paid holidays throughout the calendar year,
  • Through proven success, motivation, and team work, potential for growth and promotions within the organization.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
employee relationsperformance managementworkforce analysisinvestigationscomplianceworkforce planningorganizational changeattrition analysisattendance managementpolicy application
Soft Skills
coachingleadershipengagement improvementaccountabilitydecision-makingconflict resolutioncommunicationcalmness under pressurecredibilityfairness
Certifications
SHRM-CPSHRM-SCP