Assist World

Bilingual Virtual Assistant – Legal Support, Spanish, English

Assist World

full-time

Posted on:

Location Type: Remote

Location: Colombia

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Salary

💰 $600 - $800 per month

About the role

  • Send initial onboarding messages to new clients
  • Guide clients on next steps (booking calls, required info)
  • Conduct follow-ups with clients
  • Handle inbound calls and direct queries appropriately
  • Assist with case-related admin tasks in a case management system
  • Maintain organized client records
  • Support general inbox and communication management
  • Answer incoming calls professionally
  • Qualify callers (new vs existing clients, type of case, etc.)
  • Route or escalate queries when needed

Requirements

  • Fluent in Spanish and English (non-negotiable)
  • Strong communication skills (written & verbal)
  • Comfortable handling phone-based roles
  • Highly organized and detail-oriented
  • Ability to follow structured workflows
  • Experience in legal, admin or client support roles (nice to have)
  • Experience handling high-volume communication (nice to have)
  • Exposure to CRMs or case management systems (nice to have)
Benefits
  • 100% REMOTE
  • $50 birthday bonus
  • $200 testimonial bonus
  • $500 entry monthly raffle
  • NO TRACKER. NO PROBLEM
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
strong communication skillshighly organizeddetail-orientedability to follow structured workflows