Assembly Health

Human Resources

• Communicate effectively and professionally with insurance company representatives regarding inquiries on patient benefits.
• Obtain patient benefits from insurance companies and properly relay benefit quotes to providers.
• Respond to email correspondence with providers' offices appropriately and in a timely manner.
• Perform other tasks and projects as needed.
• Report to the Benefits Manager; full-time, non-exempt position.

Behavioral Health Benefits Specialist

Collections

• Full time, non-exempt position reporting to the SNF Billing Supervisor
• Work closely with residents and their families to establish a viable payer source beginning from date of entry throughout the resident's stay
• Process Medicaid Applications and re-determinations
• Utilize Utrack to enter all data
• Interact with client and facility staff with professionalism in all facets of customer service
• Prioritize and adjust workload based on the urgency and importance of issues
• Escalate growing balances and/or unresolved time sensitive issues
• Ensure facilities are operating according to procedure and compliance
• Maintain timely communication with directors, administrators, and staff regarding potential issues at the facilities
• Participate in team meetings, committees, and/or conference calls
• May include training new A/R Collections Specialists

Behavioral Health Benefits Specialist

SNF A/R Collections Specialist