Customer Service Representative – Automotive Background (m/f/d)
AUTO1 Group
Technical Sales Support Specialist
ASSA ABLOY Opening Solutions
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇩🇪 Germany
Visit company websiteJob Level
Mid-LevelSenior
About the role
- First point of contact for customer inquiries: understand needs, recommend solutions, and explain technical details.
- Preparation of quotations, cost estimates and reports — precise and well-documented.
- Post-sales technical support: handle inquiries, find solutions, and ensure customer retention.
- Monitor and analyze market trends to identify new opportunities early.
- Work closely with Sales and Engineering to support our customers with expert advice and ensure a smooth flow of information.
- Attend customer meetings and training sessions.
Requirements
- Degree (Business Administration, Engineering or similar) or equivalent qualification.
- 3–5 years' experience in technical sales, sales support or technical support — ideally in gates/garage doors, construction or industrial environments.
- Confident user of MS Office and CRM tools.
- Fluent in German and English; additional languages are a plus.
- Driver's license and willingness to travel.
Benefits
- Flexible working: remote option with 1–2 customer appointments per week
- A broad product portfolio and exciting projects in an international environment.
- Freedom to shape your role: your ideas are valued.
- Development opportunities within a global corporation.
- Participation in industry events and training.
- Company car and modern work equipment.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
technical salessales supporttechnical supportcost estimationquotation preparationmarket analysis
Soft skills
customer servicecommunicationproblem-solvingcollaborationcustomer retention
Certifications
degree in Business Administrationdegree in Engineering
