Lead the development of On Demand, time-critical solutions that combine air, ocean, and ground services, ensuring operational feasibility, scalability, and alignment with customer supply chain objectives.
Partner with Business Development and KAM to design customer-specific logistics strategies, build competitive cost models, and support global RFQ and tender responses with optimized network and pricing solutions.
Work with Finance and Procurement to validate cost assumptions, assess profitability, and ensure margin protection through data-driven rate modeling and lane optimization.
Oversee the Business Implementation Team to manage post-award transition and onboarding of new global accounts—coordinating project timelines, SOP development, IT integration, KPI setup, and operational go-live readiness.
Serve as the bridge between Business Development, Operations, and Product Management to ensure new business solutions are executable across all transport modes and compliant with carrier, customs, and trade requirements.
Establish global frameworks, templates, and methodologies for solution design, implementation, and governance to drive consistency, speed, and quality across regions.
Embed visibility platforms, automation tools, and analytics into solution design, leveraging digital freight management systems to enhance customer transparency and control.
Act as a strategic advisor to customers, identifying opportunities for supply chain optimization, carbon footprint reduction, and network redesign using data insights and continuous improvement processes.
Build, coach, and develop a global team of solution engineers and implementation managers to strengthen technical, commercial, and analytical capabilities.
Review post-implementation performance, gather lessons learned, and drive corrective actions to enhance future solution and implementation quality.
Requirements
A bachelor’s degree or 10 years of industry and at least 5 years of management experience.
Proven experience in engineering management and customer-facing roles.
Strong leadership and team management skills.
Excellent communication and interpersonal skills.
Project management certification is a plus.
In-depth technical knowledge in relevant engineering domains.
Ability to collaborate effectively with cross-functional teams.
Benefits
401(k) and employer matching
Life Insurance
Health, Dental, Vision Insurance
Short- & Long-Term Disability
Paid Time Off (PTO)
Employee Assistance Program
Paid Parental Leave
Employee Wellness Program
Paid Holidays
Employee Recognition Programs
Flexible Spending Account (FSA)
Tuition Reimbursement
Health Savings Account (HSA)
Overtime, Differential & Bonus Pay
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.