Senior Manager, Global Medical Information
Ascendis Pharma
full-time
Posted on:
Location Type: Hybrid
Location: Palo Alto • California • United States
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Salary
💰 $165,000 - $180,000 per year
Job Level
About the role
- Serves as the subject matter expert for Medical Information for assigned therapeutic areas and/or products
- Responsible for the development, update/maintenance, and delivery of global Medical Information content for assigned therapeutic areas and/or products, ensuring materials are aligned with the needs of the regions/countries and consistent with global Medical Affairs content
- Researches and analyses scientific information to answer escalated Medical Information inquiries
- Provides guidance for the appropriate use of scientific evidence by reviewing materials developed by external compendia (e.g., Medical Letter, MediSpan, treatment guidelines)
- Supports key scientific conventions/congresses through the creation of medical booth assets, participation in meeting's preparation or post-congress involvement with cross-functional teams, staffing of Medical Affairs booths during congresses, and generation of booth metrics reports
- Provides a Medical Information perspective on the development and revision of SOPs, implementation guidelines (IGs), and Work Instructions (WIs) as necessary
- Provides on-going training to call center agents and other relevant individuals on new or updated Medical Information content
- Establish and continuously monitor enquiry trends and metrics and proactively identifies unmet content needs and communicates product trends to the wider business
- Provides support to the wider Ascendis business with the handling of complex inquiries escalated by the call center and field-based personnel
- Regularly monitors the quality and accuracy of responses provided by the call center and identifies necessary corrective actions or training required to ensure compliance with regional and local regulations as well as internally relevant SOPs
Requirements
- PharmD/PhD/MD/Doctorate of Nursing degree and at least 7 years experience in Medical Information, Medical Affairs, or comparable medical information experience
- Possesses advanced skills at critically evaluating literature
- Possesses advanced skills at writing/summarizing clinical and scientific data
- Exhibits strong oral and written communication skills
- Demonstrates strong analytical skills
- Highly proficient in recognizing needs, prioritizing work, and taking initiatives on projects/assignments
- Excellent collaboration and interpersonal skills with colleagues
- Demonstrates initiative and works independently on complex projects
- Creates an environment where innovation is standard and takes appropriate risks to advance innovative processes
- Proficiency with computer and software applications (i.e., Microsoft office), experience with MI systems used for information requests and content management, and skilled at utilizing medical literature and drug information databases
- 15-20% travel
Benefits
- 401(k) plan with company match
- Medical, dental, and vision plans
- Company-offered Life and Accidental Death & Dismemberment (AD&D) insurance
- Company-provided short and long-term disability benefits
- Unique offerings of Pet Insurance and Legal Insurance
- Employee Assistance Program
- Employee Discounts
- Professional Development
- Health Saving Account (HSA)
- Flexible Spending Accounts
- Various incentive compensation plans
- Accident, Critical Illness, and Hospital Indemnity Insurance
- Mental Health resources
- Paid leave benefits for new parents
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Medical InformationMedical Affairsliterature evaluationclinical data writingscientific data summarizationanalytical skillscontent managementSOP developmentenquiry trend analysismetrics reporting
Soft Skills
oral communicationwritten communicationcollaborationinterpersonal skillsinitiativeindependent workprioritizationinnovationproject managementtraining
Certifications
PharmDPhDMDDoctorate of Nursing