Senior Network Engineer
Effortless Office
Switching
Network Engineer
Ascend Technologies
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $80,000 per year
Job Level
Mid-LevelSenior
Tech Stack
AWSAzureCloudFirewallsVoIP
About the role
- Provide operational support for clients’ network infrastructure including switches, routers, wireless access points and controllers, and firewalls
- Address escalated tickets for complex operational issues in client networks
- Maintain clients’ existing networks to ensure stability and compliance, and to address any issues and failures that arise during normal operation
- Communicate with clients regarding status of open tasks daily
- Assist with projects for data network design, development, and implementation, working in conjunction with professional services teams
- Follow established processes for all work, adhering to Ascend’s quality standards
- Development of documentation for client networks, including network diagrams
- Work with vendors for support case resolution
- Assist in mentorship/training of junior engineers
- Participate in an on-call rotation to provide off-hours support
Requirements
- Bachelor's degree or higher in Computer Science, Information Technology, Management Information Systems, or related degree program
- Minimum 3 years Network Engineering experience (preferably at an MSP)
- Knowledge of VoIP technologies preferred
- Experience with network technologies from Fortinet, Cisco, Aruba, Palo Alto, and Ubiquiti
- Experience with cloud networking concepts in Azure and AWS
- Extensive knowledge of network protocols, services, and monitoring tools
- Cisco CCNA and/or CCNP, or Fortinet FCP certification or equivalent working experience is required
Benefits
- health, dental, and vision insurance
- retirement savings options
- flexible time off (FTO)
- professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
network infrastructurenetwork designnetwork implementationnetwork protocolsVoIP technologiescloud networkingnetwork monitoring toolsFortinetCiscoPalo Alto
Soft skills
communicationmentorshipproblem-solvingteam collaborationclient support
Certifications
Cisco CCNACisco CCNPFortinet FCP
