Salary 💰 $60,000 - $80,000 per year
About the role Design, install, configure, and support network infrastructure for company and clients (LAN, WAN, WLAN, VPN, firewalls, switches, and routers). Monitor network performance and proactively identify issues using RMM and NMS tools. Respond to and resolve client network-related tickets within defined SLAs. Implement network security measures, including firewalls, IPS/IDS, and endpoint protections. Perform network upgrades, patches, and scheduled maintenance with minimal client disruption. Assist with onboarding new clients and deploying network infrastructure. Maintain accurate documentation for all client environments. Provide technical support for escalated network incidents. Collaborate with vendors and other teams to resolve issues and plan network projects. Provide after-hours support as needed. Requirements Bachelor’s degree in information systems, computer science or related technical field 3+ of experience with Service Provider networking or general telecommunications experience CCNA or equivalent is required for this role. Health, dental, and vision insurance 401K + employer match Paid time off and holidays Opportunities for career growth and development Training and certification support Copy Applicant Tracking System Keywords Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills network infrastructure design LAN WAN WLAN VPN firewalls switches routers network performance monitoring network security measures
Soft skills technical support problem-solving collaboration documentation client onboarding issue resolution communication time management proactive identification of issues after-hours support