Effortless Office

Network Engineer

• Develops plans, designs, resource requirements, and cost estimates for enterprise high availability multi-platform networks
• Plan and coordinate cross-functional work, change management and resource availability
• Monitor systems operations and adjust operational plans accordingly
• Design and implement complex network configurations and network architecture
• Serves as a top network engineering expert resource for core routing, switching, and network security

Senior Network Engineer

• Design, install, configure, and support network infrastructure for company and clients (LAN, WAN, WLAN, VPN, firewalls, switches, and routers).
• Monitor network performance and proactively identify issues using RMM and NMS tools.
• Respond to and resolve client network-related tickets within defined SLAs.
• Implement network security measures, including firewalls, IPS/IDS, and endpoint protections.
• Perform network upgrades, patches, and scheduled maintenance with minimal client disruption.
• Assist with onboarding new clients and deploying network infrastructure.
• Maintain accurate documentation for all client environments.
• Provide technical support for escalated network incidents.
• Collaborate with vendors and other teams to resolve issues and plan network projects.
• Provide after-hours support as needed.

Analyst

• Entry-level IT support for help-desk with focus on end-user experience
• Technical areas: desktops/laptops/printers/software, application support, networking, VoIP, mobile device management, Active Directory, Windows and MacOS, VMware
• Hybrid environment: 2 days on-site in Victorville and 3 days remote; Monday-Friday day shift
• MSP and cloud solutions provider environment

Senior Network Engineer

Network Engineer

IT Tech Support - Tier 1 Analyst (Hybrid)