Ascend Technologies

Senior Network Engineer

Ascend Technologies

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $90,000 - $95,000 per year

Job Level

Senior

Tech Stack

AWSAzureCloudFirewallsTCP/IPVoIP

About the role

  • Provide operational support for clients' network infrastructure including switches, routers, wireless access points and controllers, and firewalls
  • Design, deploy, configure and secure network infrastructure for clients
  • Address escalated tickets for complex operational issues in client networks
  • Maintain clients’ existing networks to ensure stability and compliance and address issues and failures
  • Communicate with clients regarding status of open tasks and projects daily
  • Drive projects for data network design, development, and implementation in conjunction with professional services teams
  • Follow established processes and Ascend’s quality standards for all work
  • Identify and drive opportunities for process improvement
  • Develop documentation for client networks, including network diagrams
  • Work with vendors for support case resolution
  • Assist in mentorship/training of other engineers
  • Participate in an on-call rotation to provide off-hours support

Requirements

  • MUST be located within the US
  • Minimum 5 years advanced Network Engineering experience (preferably at an MSP)
  • Bachelor's degree or higher in Computer Science, Information Technology, Management Information Systems, or related degree program
  • Cisco CCNA and/or CCNP, or Fortinet FCP certification or equivalent working experience is required
  • Advanced knowledge of cloud networking concepts in Azure and AWS
  • Extensive knowledge of VoIP technologies preferred
  • Advanced knowledge of network technologies from Fortinet, Cisco, Aruba, Palo Alto, and Ubiquiti
  • Extensive knowledge of network security concepts, tools and strategies
  • Expert knowledge of network protocols (e.g. TCP/IP, BGP, EIGRP, OSPF), services, and monitoring tools (LogicMonitor experience preferred)
  • Ability to communicate complex technical problems clearly to customers with understanding of business impact and empathy
  • Strong project management, organizational, and communication skills
  • Strong sense of urgency (required)
  • Ability to learn about new technologies rapidly and continually
  • Willingness and ability to participate in an on-call rotation to provide off-hours support
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