Ascend Group

Payroll

• Manage full-cycle payroll processing for assigned White Glove Payroll clients with a focus on accuracy, timeliness, and personalized service
• Serve as the primary relationship advisor for client payroll needs
• Provide proactive communication and guidance on payroll best practices and compliance matters
• Review and audit payroll data, including earnings, deductions, taxes, and benefits
• Ensure compliance with federal, state, and local payroll regulations and reporting requirements
• Investigate and resolve complex payroll issues with urgency and professionalism
• Maintain detailed and organized payroll records and client documentation
• Support quarter-end and year-end activities, including tax filings and W-2 processing
• Identify and implement process improvements to enhance efficiency and the White Glove client experience
• Elevate and support team members, sharing knowledge and best practices
• Stay current on payroll legislation, technology updates, and industry trends

Senior Payroll Concierge

• Prepares federal, state, local and special tax returns by collecting, analyzing, and formatting financial information.
• Complies with federal, state, and local requirements by studying regulations and enforcing adherence to requirements.
• Maintains professional and technical knowledge by attending educational workshops or classes, conduct tax research, reviewing professional publications, establishing personal networks, and participating in professional societies.
• Contributes to team effort by accomplishing related results as needed, including special projects.
• Prioritize and manage multiple projects and deadlines.

Senior Payroll Concierge

Tax Staff