ASAPP

Customer Engineer

ASAPP

full-time

Posted on:

Location Type: Hybrid

Location: Bangalore • India

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Tech Stack

GraphQLJavaScriptPython

About the role

  • Craft AI agent tasks focused on customer workflows, pain points, and business goals
  • Build and integrate enterprise systems through APIs (REST / GraphQL), knowledge bases, and LLM tooling to unlock business value
  • Run tight feedback loops with customers through testing and optimization
  • Write and refine prompts with an experimental, goal-oriented mindset for accuracy and impact
  • Work with Engineering and Product teams to influence features based on customer needs
  • Drive adoption of new AI capabilities through beta testing and implementation
  • Get creative to make customers successful with GenerativeAgent

Requirements

  • Bachelor's degree (Computer Science, Engineering, Math preferred) or equivalent experience
  • Strong technical skills in Python and/or JavaScript with ability to quickly learn complex AI/ML systems
  • Entrepreneurial mindset with bias toward action and customer success
  • Good communication skills for customer-facing technical discussions
  • Comfortable working in fast-moving environments where you help shape solutions
Benefits
  • Competitive compensation
  • Stock options
  • ICICI Lombard General Insurance LTD
  • Onsite lunch & dinner stipend
  • Connectivity (mobile phone & internet) stipend
  • Wellness perks
  • Mac equipment
  • Learning & development stipend
  • Parental leave, including 6 weeks paternity leave
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
PythonJavaScriptAPIsRESTGraphQLLLM toolingAI systemsML systems
Soft Skills
entrepreneurial mindsetcustomer successcommunication skillscreativitycollaboration
Certifications
Bachelor's degree in Computer ScienceBachelor's degree in EngineeringBachelor's degree in Math