Artificial Labs

Marketing

• Supporting the Marketing team in executing and running high-quality, strategic marketing campaigns that generate brand awareness and create demand as the company scales
• Coordinating and executing content strategy, including planning and writing blogs, email outreach, social posts and case studies
• Coordinating and attending events, including post-event outreach, to support brand presence and support commercial engagement
• Monitoring marketing performance, tracking activity in the CRM and reporting on results, providing insight and recommendations to improve campaign effectiveness
• Monitoring competitor and market activity to inform positioning, messaging and campaign strategy
• Supporting the company podcast and its associated promotional activity
• Working with designers, videographers, web developers and other external agencies
• Supporting client-facing teams to align messaging, prioritise target accounts and support lead nurturing activity
• Using digital tools and platforms, including Canva, Figma and presentation software, to support campaign delivery, content creation and internal and external communications

Marketing Manager

Business Analyst

• Engage customers throughout their journey with Artificial Labs
• Analyse and document current-state workflows and processes
• Identify inefficiencies, bottlenecks, and pain points
• Assess where our technology can drive measurable improvement
• Lead structured discovery sessions with stakeholders across underwriting, broking, operations, distribution, and compliance teams
• Ask probing, intelligent questions to uncover root causes, not just surface symptoms
• Understand commercial objectives, regulatory considerations and operational constraints
• Map current-state processes across insurer and broker environments
• Analyse submission, underwriting, placement, bordereaux, and policy lifecycle workflows
• Identify inefficiencies, duplication, data quality issues, and scalability challenges
• Distinguish between true system limitations and behavioural or process issues
• Quantify operational and commercial impact where possible
• Translate analysed workflows into a recommended target state, rather than only a faithful record of how things work today
• Map requirements against platform capability, shaping solutions that are feasible to configure and flagging early where a need will call for bespoke work
• Articulate the case for change, setting out the value a customer can expect and how it will be measured
• Produce indicative scoping that informs both commercial conversations and delivery planning