Articulate

Product Designer

• Lead design for complex product initiatives that require clarity in ambiguous spaces.
• Contribute to shared AI frameworks, patterns, and principles that improve usability and trust.
• Ensure quality and cohesion of AI-driven user experiences across product surfaces.
• Mentor peers by modeling systems thinking, craft quality, and effective product discovery.
• Help evolve design processes, tools, and team-wide practices for AI usability.
• Deliver high-quality flows, prototypes, and interaction logic for AI-driven experiences.
• Set the bar for quality and consistency, ensuring design outcomes are trustworthy, intuitive, and durable.
• Anticipate edge cases and ensure designs balance innovation with clarity and safety.
• Use storytelling and research insights to influence product direction.
• Participate in critique, testing, and QA to uphold design quality.
• Lead discovery for large-scale, ambiguous initiatives; frame opportunities and assumptions at the org level.
• Balance innovation and practicality, aligning product direction with customer needs and business goals.
• Serve as the design lead in your tripod, shaping scope and priorities with PM/Eng partners.
• Act as a coach to align other teams working on your product area (AI); modeling strong discovery and usability practices, surfacing risks early, and driving shared understanding across partners.
• Represent the customer voice in AI product decisions, grounding design in real needs.
• Provide feedback and mentorship to senior designers working on AI features.
• Shape the design org’s principles, rituals, and culture; lead initiatives that improve how we work.
• Share knowledge through documentation, critique, and team rituals.
• Help build AI design literacy across the org through collaboration and education.
• Represent Articulate in the broader design community, contributing thought leadership and amplifying our reputation for design excellence.

Staff Product Designer, AI

• Act as the design lead within your tripod, partnering closely with Product Management and Engineering to guide product discovery, usability standards, and customer learning.
• Take ownership of large, ambiguous features or product areas, and confidently contribute across multiple surfaces to drive clarity and cohesion.
• Effectively influence direction through design storytelling, research synthesis, and clear product thinking.
• Anticipate edge cases and usability risks early; drive evidence-led iteration across EA, beta, and GA.
• Uplevel those around you through mentorship, feedback, and active contributions to team rituals and process improvement.
• Lead usability across your tripod by framing problems, surfacing assumptions, and co-creating solutions informed by data and user insights.
• Set and uphold the usability bar from early access to GA, ensuring iterative work feels trustworthy, complete, and customer-ready.
• Balance speed and quality while clearly articulating tradeoffs and validating design decisions with lightweight testing.
• Apply deep product knowledge and business context to make strategic design decisions that prioritize user success.
• Participate in customer discovery sessions and serve as the expert on customer needs within an area
• Deliver detailed design specs with full states and interactions, leveraging and contributing to the design system.
• Turn complexity into simplicity by designing intuitive flows, wireframes, and high-fidelity prototypes.
• Track design decisions and rationale; share proactively to build shared understanding across teams.
• Identify, test, and scale new methods, tools, or workflows to improve design and development efficiency across products and teams.
• Lead Design QA in collaboration with Eng and QA partners, ensuring usability, consistency, and polish are upheld before launch.
• Serve as a trusted partner in your product tripod, owning usability and helping shape roadmap priorities, scope decisions, and product bets.
• Own the prioritization and scoping of design initiatives that span multiple projects, ensuring alignment and creating visibility where design work is happening.
• Facilitate alignment across disciplines by making problems visible to peers and leadership, decisions clear, and evidence central to the conversation.
• Support a culture of inclusive feedback by seeking input from peers and partners early and throughout the process while owning the ultimate usability outcome.
• Model high standards of craft, collaboration, and accountability.
• Mentor mid-level designers, offering guidance on design systems, critique, and career growth. Share product thinking and usability expertise across the broader org, supporting cross-functional growth.
• Proactively contribute to team rituals (crits, QAs, planning) and help evolve design practices and processes.
• Be a culture carrier, championing inclusivity, curiosity, and feedback in your day-to-day work.

Senior Product Designer

• Overall Impact
• Lead a team of senior designers, coaching for craft, collaboration, influence, business impact, and career growth
• Own the bar for usability and design quality across your team’s product area, ensuring solutions are usable, cohesive, and solve real customer problems
• Partner with PM and Eng leads to coach the collaboration and discovery practices of multiple tripods
• Drive clarity and focus across customer problem areas, reducing ambiguity and helping teams prioritize for impact
• Actively shape design team systems, rituals, and practices as a peer to other functional leaders
• Ensure that Product Design decisions align with company goals and drive measurable business outcomes.
• Team Leadership & People Development
• Coach senior ICs and leads to strengthen strategic thinking, decision-making, and cross-functional influence, shifting from directive guidance to growth
• Support performance, growth, and strategic planning conversations while fostering adaptability and psychological safety
• Help your team stay focused and aligned through ambiguity by modeling clarity, inclusivity, and resilient leadership
• Play an active role in hiring and onboarding, while also anticipating future skill needs to scale a diverse, high-performing design team for evolving business demands
• Design Quality & Usability Ownership
• Define and uphold what "good" looks like across all stages of product development, especially around usability, simplicity, and polish
• Review design work across discovery, delivery, and iteration to ensure strategic alignment, usability quality, and execution standards
• Hold your team accountable for shipping trustworthy, valuable, and testable experiences that address real user needs and enable successful outcomes
• Partner with Research and Data to ensure user insights guide design decisions and uncover usability gaps early
• Tripod Collaboration & Coaching
• Act as a peer coach to your area’s PM and Engineering leaders, helping tripods improve discovery, collaboration, and prioritization practices
• Help empower Design in effectively owning usability as part of the tripod’s shared accountability for outcomes
• Guide teams toward evidence-guided, assumption-testing workflows and avoid solution-first traps
• Model how to align early on what "usable enough" means in testing, and instill effective usability testing and alignment practices ahead of key releases
• Strategic Influence & Org Leadership
• Help define team level strategy, especially during moments of ambiguity, change, or rapid growth
• Represent Design in cross-functional leadership forums and collaborate to shape roadmap direction, team health, and delivery quality
• Lead cross-team initiatives that evolve design standards, operational systems, and customer experience quality. Ensure continuity across the end-to-end customer journey
• Support the evolution of planning, staffing, and rituals as we scale our design practice and shift toward outcome-focused product development

Senior Manager, Product Design

Copywriter

• Develop creative concepts and copy that drive business, build brand equity, and create meaningful connections with prospects and customers
• Leverage best practices, audience insights, and campaign performance data to refine and optimize messaging strategies
• Shape and evolve brand style and guidelines based on market trends and user insights to maintain competitive positioning
• Conceptualize campaigns and copy that embody the Articulate voice while differentiating and pushing the brand forward
• Demonstrate an understanding of our brand and products, working to create cohesive storytelling across projects
• Track B2B marketing copy trends and share learnings, best practices, and insights with team to create a culture of continual learning and collaboration
• Lead multiple projects at one time, acting as a go-to resource for the creative team and stakeholders
• Help streamline and innovate processes to improve cross-functional collaboration
• Foster a culture of collaboration, where constructive feedback and open dialogue are required
• Mentor more junior team members to support their work quality and career growth
• Proactively track and share copy plans, progress, and problems with your manager and cross-functional collaborators
• Demonstrate professional, positive, and proactive communication with peers
• Invest in team success by pitching in where needed, following up, and following through
• Help with hiring and onboarding new team members

Staff Product Designer, AI

Senior Product Designer

Senior Manager, Product Design

Senior Copywriter